Grapevine Post Purchase Survey
Grapevine - Customer Satisfaction Surveys for Shopify
Rating
5.0
feedback
167
chart
#382
All reviews
Rating Breakdown
Review RSS Feed
May 5, 2019
Great app! Easy to use and quick to set up. Would definitely recommend to people who need a quick market research
Hey, thanks for the great review, glad to hear it's an app that you'd be happy to recommend to others! Cheers!
April 15, 2019
Just downloaded today, and it is very user friendly. It will be great to see how how my customers are finding me.
Glad you like the app and thanks for the great review! It shouldn't take long for you to see the responses coming in... we get great engagement rates on the Order Status Page! Thanks!
April 10, 2019
Haven't used it for long but great so far. Easy to use and set up and I think I will find use for this
Hi, thanks for your review, pleased to hear that set-up was easy and that it's working well so far! It would be great to understand what we could do to make you feel this is a 5 star app! I have emailed you to find out more, so I look forward to your feedback. Thanks again!
March 28, 2019
Great app! does exactly what it says, and integrates very nicely on the thank you page. Definitely, a valuable tool as it can give you a greater insight than what Google Analytics can offer alone.
Hey Michael, I'm glad we were able to help you customise the grapevine widget to match your theme. Looks like you're getting some great results!
March 10, 2019
Well I am surprised a free app that acually works. Brilliant little app and easy to use and set up. More please a must to have on all stores. Keep up the good work
Hey, thanks for the great review, it's much appreciated! Not sure how many more free apps we'll be able to build, but we'll continue to add great features to this one! Cheers!
Feb. 18, 2019
So far so good! Super easy setup, prompt tech support with a couple questions I had. I believe this will really help me refine my marketing. Happy customer!
Feb. 18, 2019
Rare to find a good app that's quick to install and completely free, kudos grapevine :) will certainly be recommending this to friends
Feb. 16, 2019
I used this app,Great app,easy to use. No needs code,Ilike it's,I would like to give 5 tars,Thank You, http://sphb.online
Jan. 13, 2019
This app is perfect and does exactly what it needs to. Discover how your customers found you, and add custom options for customers to choose from!
Jan. 7, 2019
Excited to see how this works! So far, so good. This is a great feature! So important for a small business.
Jan. 3, 2019
Super responsive customer service and easy to install. Thanks for everything Steve. Wish you much success!
Dec. 29, 2018
This App is just what I was looking for, easy to use and I am able to catch how they found me data.
Dec. 18, 2018
The app works great for us at Zumer Sport. The team even took our feedback and added a new feature we requested within a couple days. www.zumersport.com
Dec. 14, 2018
I use the app for a few days and I just have to say it works perfectly !! As simple as described. I wanted to customize the "Submit" default button to fit our langage (French) and Steve and all the support team were really effective. In less than 24hours, they did an option to let me edit it in the settings. Really customer centrer for a FREE app :)
Dec. 10, 2018
This is one of the most useful apps you can ever add. We were blind before we used it, and now we have eyes! This app can potentially save us tens of thousands dollars! Thank you so much!
Dec. 9, 2018
This app is quick and simple to set up and gives great feedback as to which customers used it and how they got to our store. Would highly recommend.
Dec. 5, 2018
We installed Grapevine recently to transition our "How did you hear about us?" reporting away from a bit of code, to an approved Shopify App, and have been quite impressed! Installation and setup of Grapevine is quick and simple, and matches our order status page styling, with no additional customization. The reporting functionality is easy to use, and provides access to much more data than we were previously getting. Union Works' support was also quick to respond when we ran into a minor issue. Well done!
Nov. 30, 2018
We absolutely love this app, it provides crucial feedback on different marketing campaigns and lets us know exactly which marketing campaigns are successful and which are not. It's free, and best of all their customer service is top notch. A+
Nov. 19, 2018
Have just installed, simple to use, replaces a mandatory drop down box at checkout which had some bugs, so hoping asking after checkout is more user friendly. Saw this one on Shopify Facebook group, thanks for the tip! www.themakerss.co.uk Needle Felting Supplies