Grapevine Post Purchase Survey
Grapevine - Post Purchase Surveys for Shopify
Rating
5.0
feedback
175
chart
#347
All reviews
Rating Breakdown
Review RSS Feed
Nov. 3, 2019
Really easy to set up and show stats immediately. Exactly what I want. Hope it will launch more features in the future. Thanks!
Thank you for leaving the app a great review, yes, we do hope to launch some more features in the near future, stay tuned!
Nov. 3, 2019
Incredibly easy to use and customise. Exactly what I was looking for to gain customer product insight
Thanks for taking the time to leave us a great review, we're really glad this is providing valuable insight for your business!
Oct. 24, 2019
So far so good! I just installed the app and it was very easy to navigate and extremely user friendly. Interested to know more about the "Customer Tag Prefix" and the "Order Tag Prefix" Hopefully customers start responding!
Hi, thanks for the great review of our Grapevine app. I've sent you an email with information about Tag Prefixing... but in short, it allows you to identify the tag as having come from the Grapevine app before we then auto apply the tag value which will be the customer's selected survey response. Hope that makes sense! Please just reply to my email if you need anything further. Thanks again! i.e. you might use the Prefix "Survey:" before selected survey option to make it "Survey: Word of mouth" or "Survey: TV advert" or "Survey: Facebook Ad".
Oct. 23, 2019
Great app - does what it says on the tin and best of all it's free! Very happy overall and looking forward to seeing the feedback.
Thanks for the great review, we hope you'll be collecting survey responses very soon!
Oct. 7, 2019
This was easy to set up. It looks promising and I'm so curious to see how it will work!.. thank you for making it for free!!
Oct. 2, 2019
Gostei muito. Simples e completamente funcional! Ajuda e muito na hora de saber mais como o seu cliente chegou até você.
Obrigado por nos deixar um comentário. Estamos felizes por você gostar do app!
Sept. 29, 2019
This was easy to set up and I can't wait to see the responses from my customers. What a Great App!
Thanks for taking the time to leave us a review, we're glad you like the app so far and we're sure it won't be long before you start collecting survey responses.
Sept. 22, 2019
I Love this app ,it's simple free and easy to use.And looking forward to learning more about how this app works
Thanks for the great review, we're glad you like the app! I'm sure it won't take long for Customers to start providing responses to your survey.
Sept. 18, 2019
Very easy to manage and get started. Highly recommend. I am really excited to see the turnout of how my brand is growing
Thanks for the great review, we're sure you'll be pleased with how well Grapevine collects responses from your customers.
Sept. 9, 2019
Incredibly easy to implement, excited to see the learnings on how our customers originally found us.
Glad you've been happy with the app so far, I'm sure it won't take long for you to start receiving your survey responses.
Sept. 7, 2019
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Sept. 5, 2019
Great app, not intrusive on customers and it's free, got some really solid insights from this, so don't be a dingus, give it a try silly!
Thanks for the great review, glad you like the app. It looks like you're getting great feedback from your Customers! Thanks again and we hope to bring more great features to the app to make it even more insightful!
Aug. 26, 2019
First Time using this app & found it easy & quick to use. Very Easy to use, will recommend to other merchants
Thanks for the great review, glad you're enjoying using the app and thanks for spreading the word!
Aug. 15, 2019
Super easy to use! This app provides really helpful information for marketing purposes. The data gathered by the app is presented in easy to view pie charts. It has been a great resource.
Thanks for your review Katie, glad you found the app easy to use!
Aug. 13, 2019
Really intuitive app which does exactly what it should do. We gather a lot of helpful insights since it's implemented. Also customer service is super friendly and helpful.
Thanks for the great review Daniel and good luck with your campaign!
Aug. 6, 2019
Just installed, hoping it works! let me check it and get back once i have atleast tested it for couple of weeks
Thanks for the review! We're sure you'll like the app, good luck with the testing!
Aug. 5, 2019
I just installed this app. Easy to use and collects valuable data. It would be a great benefit if this survey could be added compulsory in cart pre purchase.
Thanks for your review, we're glad you like the app. Thanks for your suggestion, in order to ensure a smooth buying process, we decided that the survey question should appear after the transaction has taken place. It ensures that the app will never be the cause of an abandoned purchase. I hope you understand and hopefully you'll start to see Customers filling out your Survey post-purchase. Thanks again!
July 20, 2019
Just tested this out, it is very easy to use and does what it promises. Maybe in the future, they can add an option to change colors for the button instead of relying on coding it yourself. Either way, love this little app and it's free.
Thanks for the great review! We're continually adding new features and tweaking the app to provide a better service. We can only do that based on the feedback that we receive, so thanks for your suggestion about the button styling.
July 11, 2019
Buena aplicación, la acabo de instalar y he hecho alguna prueba y parece que va muy bien, además gratis, no se puede pedir más.
Gracias por la gran crítica! Me alegra que te guste la aplicación.
June 30, 2019
Good App. Simple and FREE. One suggestion would be giving us the option to change the color of the button.
Hi, thanks for the review! We have a Custom CSS field in the Settings tab of the Grapevine app where you can enter CSS styles to control the form elements. I'll send you the CSS you need to style the form to your liking.