Gratisfaction
Run loyalty rewards referral program, giveaways, contests
Rating
4.8
feedback
88
chart
#4,254
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
28%
-
Less than a year
36%
-
More than a year
31%
Reviews Summary
The app has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users appreciate the ease of setting up the app and the various features it offers, such as giveaways, loyalty programs, and rewards campaigns. The support team is described as responsive, helpful, and going above and beyond to assist users with any issues or customization needs. Additionally, users highlight the app's versatility, user-friendly interface, and the value it provides for both new and established businesses. However, there are a few negative reviews mentioning issues with multilingual support, limitations in customization, and technical difficulties faced by some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 30, 2024
Our company previously used this plugin/app on woocommerce and continued using it when switching to the Shopify platform. Customer support is great and has been able to make the change happen quickly and with minimal problems. They helped us fix and edit settings, along with provided tips and provided information on other opportunities the app has that we do not currently use. Recommend this app.
May 6, 2024
Used the giveaway feature. The support team is awesome, I emailed about an issue I was having and they helped me fix it quickly and then gave me extra helpful tips as well! Thank you so much! Giveaway has really helped me grow all of my social media channels all at once which is critical for a small business. Was very easy to set up and connect my mailing service mailchimp through an api and add to my mailing list.
Feb. 12, 2024
Great functionality and the support is top notch. I had a few issues and was able to chat right away and get them resolved.
Feb. 7, 2024
Their support is stellar, They will go above and beyond to make sure you set and ready to go. The pricing model is one that I love the most, freemium where all the options are open and we as merchants and the app startup grow together. That should be the case for all apps that aim to serve a need and are here for the long run.
Nov. 21, 2023
Customer support was amazing. Made customizing this quick and painless. I expected this to be a lengthy process and it was made very easy but the person listening to exactly what I needed
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