All reviews

Rating Breakdown

  • 5
    93% (82 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    2% (2 ratings)
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5 / 5 Share

Feb. 13, 2020

Highly customizable, excellent price and value. Very attentive tech team. My customers are responding well and highly motivated by this!

Using app

3 months

Total reviews

7

Average rating

3.3

5 / 5 Share

Feb. 7, 2020

We have been using Gratisfaction for a few months now. It has been working great and our customers love it. It is highly customizable to fit our needs. I was able to chat with their support team today for the first time, and let me say that they were extremely helpful. They were able to answer my questions and inform me of things they are currently working on which will help with my issue. Very exciting and superb customer service!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 27, 2019

I just downloaded the app! And so far Gratisfaction is great the offer legit and helpful tech support. I think this app is gonna be a huge help towards my business!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2019

Love everything about it! You can send emails to customers about their point balance which encourages them to revisit your shop. It generates discount codes automatically for your customers to redeem with points. The widget looks great on your website and is easy to navigate. HIGHLY RECOMMEND!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

The app is a gem! It's really complete, with many features and personalization. The support team is really here when you need. A must-have !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2019

Great app !!! we're using to launch our Referral program and it's been working good, and very prompty support received.

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2019

Great app for helping keep track of our clients! Makes it really easy for follow up marketing and our clients love it!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

Great app! Both in design and functions. The full featured free version allows you to evaluate and test everything. The paid tier increments are well thought out when you decide to upgrade. Good campaign examples are included and show the comprehensive tools available. And if you run into trouble or have questions, the chat support is simply excellent. Highly recommended.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

I used this app for my rewards program on Woocommerce, and then seamlessly transferred it over when I moved to Shopify. Great support, and very user friendly. They're also very responsive to requests to add new features, and have implemented the features I've requested.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

This app is easy to install, it can be translated, and this is a huge thumbs up! The free plan is generous for beginners like me, and if everything is going to work well, I will surely change for the other plan.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

I like the app , as it gives examples, there is good features like adding a language, also I got help on messenger immediately when I had a question. Also, the app has a free plan which is great for a starter like me, who is not doing regular sales yet. Also, I can set up a lot of different campaigns. I really like the app a lot.

Store

Dasely

Using app

7 months

Total reviews

11

Average rating

4.9

5 / 5 Share

Aug. 23, 2019

So far I'm very happy with this app, it does what I want and it is one of the only apps that lets you embed the widget on a page (without asking +$100 per month). Support is also excellent. Very quick to respond and always able to answer my questions or help me with custom requests. Highly recommend!

Using app

7 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Aug. 16, 2019

I am just starting to use this app, and am loving it thus far! Customer service is amazing and beyond helpful! I can't wait to finish getting this set up to be able to share it with my customers!! They are going to love this new feature I am adding to my shop!! There are so many great features and options to utilize. Easy to set up as well!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2019

This app is really easy to install and customize. There are so many options for the customers to choose from to earn points which gives them a great incentive to buy again and again. The customer service is really great and answers were prompt and really helpful. I am very satisfied.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 9, 2019

https://shoppoponline.com/ App works exactly well for what I need. Can track users for rewards and purchases. Customer service is on point and specialized what I needed specifically for my website. Highly recommended app.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 2, 2019

Aside from being the best rewards app I've tried - and I've tried all of them, they provided me with excellent customer service. Fast responses to my questions and they will jump through hoops to keep you happy. They have a live chat system within the app for instant responses. A++++ More features are coming too I believe. Can't ask for a better app.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

I haven't used it long but it seems super easy to use and great customer service so far. I'm using the free plan

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2019

I researched many rewards apps and I have to say this is one of the BEST! Great features and best-in-class customer support. Praveen assisted me with all of my questions and customization requests for my website www.beautybossShop.com. He made me aware of upcoming features that will be released in the next 4-6 weeks that look VERY valuable. The only thing I would add is an Affiliate portal feature which would be a GAME-CHANGER. This would allow them to basically offer 2 apps in 1 to compete with others in the affiliate referral space. This is a win-win for everyone!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2019

I haven't had a chance to really use the app to it's full extent yet, but I wanted to comment on the excellent customer service. I had a question about migrating my customers from my old loyalty program and Praveen was extremely helpful. He explained that they could do it for me at no charge. How amazing it that?! I can tell already that this company goes the extra mile and need more of that from companies these days. Gratisfaction rocks!!

Using app

5 months

Total reviews

2

Average rating

3.0

5 / 5 Share

June 20, 2019

service vraiment parfait, très à l'écoute et avenant! Je recommande fortement! Une équipe toujours là pour répondre à vos besoins!

Using app

Over 1 year

Total reviews

1

Average rating

5.0