Grid & Pixel Email‑SMS‑Popups
Automated Email & SMS Marketing for Shopify and Klaviyo
Rating
4.9
feedback
154
chart
#2,326
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
3%
-
Less than a month
43%
-
Less than a year
49%
-
More than a year
1%
Reviews Summary
The reviews for the Grid & Pixel Shopify App are overwhelmingly positive, highlighting the exceptional quality of emails, graphics, and customer service provided by the team. Users appreciate the personalized support, quick responses, and dedication to helping merchants succeed. The app is praised for its ease of use, automation capabilities, and effectiveness in driving revenue through email marketing. However, a few users mentioned limitations in template customization and the need for more flexibility in running specific sales.
Highlights
Review RSS Feed
All reviews
Nov. 28, 2025
I am very impressed with not only the quality of the emails, the content and the quality of the graphics but i'm also really enojying working with the team to level up my email game!
Nov. 26, 2025
This app has been amazing so far. The Grid & Pixel team goes above and beyond with their support. The team is fast, attentive, and genuinely invested in helping merchants succeed. They responded right away, troubleshot everything quickly, and made sure my setup was smooth even during a busy season. Their communication, turnaround time, and overall care truly stand out. If you value reliable customer service and an app team that really shows up for you, I highly recommend this app.
Nov. 14, 2025
I have only good things to say about this app and the service provided. We had a bot attack that brought down to zero our email revenue and the team Grid & Pixel helped us to fix the issue and bring back our sales through email. Excellent customer service, love the designs and the support received. Highly recommended, better than any email marketing agency!
Nov. 11, 2025
What I found is that the sale I run must match whatever templates Grid Pixel provides. If I want to run a sale on a specific product at say 25% off, I have to hope there is a Grid Pixel template with the same sale because I can't change the templates. If I try to change the template there are glitches. Btw, there appears to be no option available anywhere to cancel the Grid Pixel subscription, there is only an option to change the plan.
Hi Fern, thank you for taking the time to share this. We want your experience with the app to feel smooth and predictable. I tested the discount update on your account and everything behaved normally on our end, so a quick message from you would help us pinpoint what you saw and fix it right away. You can cancel anytime by uninstalling the app if you prefer. We are always happy to help if you decide to continue and we appreciate you giving us a try.
Nov. 4, 2025
Great graphics. I'm a bit early but the support and help from Grid and Pixel is above and beyond. They've helped walk me thru alot of their offerings. They really care about their customers and helping small businesses work thru flows, emails, and social media.
Store
xotheblanket
Using app
About 1 month
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