Grid & Pixel Email‑SMS‑Popups for Shopify

Grid & Pixel Email‑SMS‑Popups

Klaviyo email marketing autopilot, email templates, popup, sms
Rating
4.7
Feedback
169
Reviews
Chart
#1,243
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Grid & Pixel is highly praised for its exceptional customer service, professional email designs, and effective email marketing strategies. Users appreciate the ease of use, responsiveness of the team, and the significant improvements in email performance and conversions. The app is commended for its ability to enhance brand presence, increase revenue, and provide valuable support in setting up email campaigns. However, there are a few negative reviews mentioning issues with communication, billing, and limitations in template customization.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 4%
Less than a month 38%
Less than a year 53%
More than a year 2%
All reviews
5 / 5 Share
Aug. 3, 2026

Great App & Excellent service! Highly recommended Big shout out to John who has always been extremely helpful and supportive

Store Using app Total reviews Average rating
Fitness Hero Over 1 year 6 4.3
1 / 5 Share
July 31, 2026

I asked customer service multiple times to pause the account because it wasn’t what I was thinking it was. They kept putting it off until I was charged and then they showed me a link to uninstall it. Now I have to go and rebuild my Klaviyo flows and get their “stuff” out of my account. No offer to return the amount charged even though I never used their service. I was hopeful when I saw the demos but customer service and support was terrible.

Store Using app Total reviews Average rating
Mooseville 2 months 1 1.0
5 / 5 Share
July 28, 2026

I love working with Grip & Pixel. They are very easy to communicate with and make changes quickly.

Store Using app Total reviews Average rating
Spice Wheel About 1 year 3 5.0
5 / 5 Share
July 23, 2026

I signed up for the done-for-you service, and I'm so glad I did. Their team took care of everything and made the whole process incredibly easy. The emails look clean, on-brand, and the animations really make them stand out. They look so much more professional than anything I could have put together myself. The best part is the team. They're super responsive and always happy to make changes whenever I ask. If you're using Shopify and Klaviyo and want emails that actually look beautiful without all the work, I'd definitely recommend Grid & Pixel.

Store Using app Total reviews Average rating
SammiBee 3 months 2 5.0
5 / 5 Share
July 15, 2026

When we started working with Grid & Pixel, our Klaviyo account was underperforming and in need of a complete turnaround. In just a couple of months, they've significantly improved our email performance, with conversions increasing across almost all of our campaigns. Their strategic approach, consistent optimization, and proactive communication have made a measurable impact. We're excited to continue growing together and highly recommend their team.

Store Using app Total reviews Average rating
Manjeri Skincare 9 months 10 4.6

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