Rating

4.8

feedback

174

Reviews

chart

#3,361

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    3%
  • Less than a month
    41%
  • Less than a year
    51%
  • More than a year
    2%

Reviews Summary

The reviews for the Grid & Pixel Shopify App are overwhelmingly positive, with many users praising the app for its ease of use, high-quality designs, and exceptional customer service. Users appreciate the ability to create professional email campaigns and designs that align with their brand, leading to increased engagement and revenue. The team behind Grid & Pixel is commended for their responsiveness, attention to detail, and dedication to helping merchants succeed. However, there are a few negative reviews mentioning issues with communication and billing discrepancies.

Highlights

Ease of use and professional designs
Exceptional customer service
Increased revenue and engagement
Issues with communication and billing discrepancies

Rating Breakdown

  • 5
    97% (168 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (3 ratings)
  • 2
    2% (3 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 97% (169)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

Lou and the Team are extremely focused and treated me extremely fair. Beside having a great partner on my side I really appreciate the services they provide. This is something I have been looking for for very long and now I am glad to have them on my side. Thank you so much for everything you do!! Keep going!

Store

OWNLYOU

Using app

About 1 month

Total reviews

1

Average rating

5.0

2 / 5 Share

May 9, 2026

Long time customer. At first, it was great. After a few months with the "premium plan" they dont even answer emails

Using app

Over 1 year

Total reviews

3

Average rating

3.0

5 / 5 Share

April 15, 2026

Grid & Pixel has given us so much life back! The ability to create email campaigns that are on-brand and EASY have expanded our capacity substantially - as a small business, this is HUGE to our bottom line. Performance of the Grid & Pixel campaigns have exceeded our previous stats consistently as well. Win-win!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2026

Grid & Pixel is so good, I recommend it to all my founder friends!

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2026

Wow, totally exceeded my expectations! I had sloppy automations set up in my new Shopify store and sloppy designs that didn't represent my brand well. Grid & Pixel's automations and designs absolutely SOARED past my expectations!! They also took the time to get to know my business. SO glad I found Grid & Pixel. This is already proving to be a game changer for my conversions. Honestly, stop searching...you've found your answer!

Store

Ruth+Bo

Using app

21 days

Total reviews

1

Average rating

5.0

All reviews

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