Grid & Pixel Email‑SMS‑Popups for Shopify

Grid & Pixel Email‑SMS‑Popups

Klaviyo email marketing autopilot, email templates, popup, sms
Rating
4.7
Feedback
188
Reviews
Chart
#1,724
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Grid & Pixel has received a mix of positive and negative reviews from users. Positive aspects highlighted in the reviews include excellent customer service, easy communication with the team, quick adjustments to email flows and campaigns, and the ability to create polished and professional email designs. Users also appreciated the team's responsiveness, support, and the impact on email performance and conversions. On the other hand, negative aspects mentioned were issues with deactivating the app, lack of customization options for templates, unresponsive customer service, and overbilling concerns. Some users also mentioned difficulties in canceling subscriptions and dissatisfaction with the app's performance.

Time spent using app
How long merchants keep the app installed.
Less than an hour 3%
Less than a day 3%
Less than a month 34%
Less than a year 53%
More than a year 3%
All reviews
5 / 5 Share
Sept. 4, 2026

I have been working with Grid and Pixel now for several months and they are very responsive to my feedback in tweaking campaigns and the pursuit to get more sales. Speaking of value, they are a great value for what you get. Good communication and their responses indicate they really know their craft.

Store Using app Total reviews Average rating
Water Machine 4 months 1 5.0
5 / 5 Share
Sept. 3, 2026

We have been working with Grid and Pixel for about 3 months and have been very happy with both the ROI as well as the attention to our needs. They have greatly improved our email account health and have brought in fresh ideas. It is great working directly with people that listen to us regarding the direction of our campaigns.

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 2, 2026

As a small eCommerce business, services like those provided by Grid & Pixel are invaluable. They have been wonderful to work with. They set up our email flows, managed our subscriber list, and delivered interesting emails to our customer base. I have also been very impressed with the support we've received. They answer every question within 24 hours and go out of their way to help.

Store Using app Total reviews Average rating
Relax Spa and Bath 5 months 2 5.0
5 / 5 Share
Sept. 2, 2026

Been working with them for almost 6 months now. Great campaigns and email flows, edits made quickly, campaigns made quickly and most importantly great results from them! Such an affordable way to get all your email marketing delegated I am only disappointed I didn’t know about them sooner!

Store Using app Total reviews Average rating
Top Nutrition and Fitness 7 months 11 4.6
5 / 5 Share
Sept. 1, 2026

Store Using app Total reviews Average rating
Kornapet.com 4 months 5 5.0

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