Nightmare Before Stitches review for Growave: Loyalty & Wishlist +
July 25, 2023
Absolutely horrible experience for my customers and myself ever since installing this app. Be prepared for a LOOOOOOOOOTTTTTTTTTTT of wasted time trying to get customer support to actually help you get anything done when there's an issue- they just want to blame it on Shopify when it's really all on their end
Dear Jetana and Nightmare Before Stitches team, Thank you for taking the time to share your feedback about our app. We value all input from our users, and we're sorry to hear that you had a less-than-satisfactory experience. We understand your frustration and want to assure you that our team is actively working on addressing the issues you've mentioned. Our goal is to continuously improve and enhance our app to meet the needs and expectations of our users. We were trying to contact you, but could not get any answer, thus it would be awesome if you could give us more information or get in touch with our support staff so that we can better understand the precise issues you ran into. We would appreciate the chance to address any issues you may have and provide you with immediate assistance. We are available for you 24/7. Your feedback is invaluable in helping us identify areas for improvement, and we take your comments seriously. We'll use this as a learning experience to make our app even better. Thank you again for your honest feedback. We hope you'll consider giving our app another try, and we look forward to providing you with a more positive experience in the future. Aziz, Growave Support team.
