Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,117
chart
#1,063
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
1%
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Less than a month
16%
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Less than a year
52%
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More than a year
30%
Reviews Summary
The reviews for the Growave Shopify App are overwhelmingly positive, highlighting the excellent customer service and support provided by the team. Customers appreciate the quick responses, helpfulness, and efficiency of the support team, with mentions of specific team members who went above and beyond to assist. The app itself is praised for its functionality, combining loyalty programs, reviews, and wishlist features seamlessly. However, there are a few negative reviews mentioning issues with theme integration, lack of online resources for troubleshooting, and difficulties with setting up the app, especially when changing themes.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 14, 2024
Just getting started with Growave and have to say the support as we set up has been impressive. We had a couple things only the GW devs could do and they actioned them so swiftly, and though we ran into a couple of bugs the team have been super responsive and quick to fix them.
Hello team, Thank you for your 5-star review! We are happy to assist you with your store setup and improvements! Your satisfaction is our top priority, and we are ready to implement your ideas to the best of our ability. Thank you for choosing our app! Kind regards, Yzat Customer support manager from Growave App
Sept. 11, 2024
They responded to my issue so quickly and have been so incredibly helpful!
Dear team at Body Science, Thank you so much for your fantastic review! 💕 We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊 Kind Regards, Saule Customer Support Manager
Sept. 10, 2024
Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!
Dear team at Sonela, Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed. If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌 Thank you for the recommendation and for being a part of the Growave family! Best wishes, Janat ​Customer Support Manager 💙
Sept. 8, 2024
Great service is vital for me as I am not techy. I need friendly help to get apps running and questions answered. I also was able to condense numerous apps into just this one making things more seamless in operating my website.
Hey Maison Khloe, Thank you so much for your kind words! We’re thrilled to hear that our service has made things easier for you. We understand that not everyone is tech-savvy, so providing friendly, helpful support is always our priority. It’s great to know that consolidating your apps into one has made your website operations more seamless. If you ever have more questions or need further assistance, don’t hesitate to reach out. We’re always here to help! Best wishes, Anna Growave Support Team
Sept. 6, 2024
Really loving this app! Very helpful and knowledgeable
Hello Wander + Lust Jewelry team, Thank you so much for taking the time to leave us a review! Your feedback is incredibly important to us, and we're delighted to hear that our program is making a positive impact on your business. Ensuring your satisfaction is always our top priority, and knowing that we’ve contributed to your growth truly motivates us. We deeply appreciate your continued support, and we’re excited to keep assisting you on your journey toward even greater success. Kind regards, Yzat Growave Support Team
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