Growave: Loyalty & Wishlist
The reviews for Growave are overwhelmingly positive, with users praising the app for its comprehensive features, ease of use, and exceptional customer support. Many users highlighted the quick response times and helpfulness of the support team, mentioning specific team members who went above and beyond to assist them. The app's ability to manage customer reviews, loyalty programs, and rewards efficiently was a common theme in the reviews. Users also appreciated the seamless integration with Shopify and the app's impact on improving customer engagement and retention. However, a few users mentioned limited styling options as a downside, but this was often overshadowed by the outstanding support received from the Growave team.
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They say 3 integrations on Growth. If you want to integrate features that require an API, you have to purchase the PRO package. It is blatantly misleading and a waste of time. You shouldn't list "3 integrations" then.
the support and onboarding team are very helpful and efficient :)
Hello ANNIBODY team, Thank you very much for your amazing feedback! Implementing your request and assisting you is our top priority! Best regards, Jay
We've been using Growave for a few months now, and it's going great! Our customers love the rewards program and we love that it keeps them engaged with our shop. We have a brick & mortar and online store, and it has been a seamless experience for both. Mario was so wonderfully helpful in getting us setup and answering our many questions. I so appreciate his time and effort in making sure we had a great experience as well!
Thank you so much for your wonderful feedback! We’re thrilled to hear that Growave has been working so well for both your online and brick-and-mortar stores, and especially that your customers are enjoying the rewards program. We truly appreciate your kind words about Mario and are happy to hear that he was able to make your onboarding experience smooth and provide the support you needed. Thank you for choosing Growave. We’re excited to continue supporting your growth and customer loyalty!
We've had a great experience using Growave for our reviews and rewards program. The platform is easy to manage and provides the features we need to create a better experience for our customers. One of the biggest highlights has been their support team. They are responsive, helpful, and always willing to assist with questions, customizations, and implementation needs. Whenever we've needed help making adjustments to better fit our store, the team has been very supportive. Overall, Growave has been a reliable solution for managing customer reviews, loyalty, and rewards, and we would definitely recommend it to other Shopify stores looking for an all-in-one customer engagement platform.
Hello MacroBaby Thank you so much for your wonderful review of Growave! We are thrilled to hear that our platform and support team have helped improve your Shopify store and customer experience. Your recommendation means the world to us. We look forward to supporting your business growth for a long time to come! Best regards, Bak
A really comprehensive app! It’s just a shame that the styling options are quite limited. However, a huge plus is the incredibly fast and helpful customer support. They implemented all of our styling requests and customizations very quickly. A clear recommendation from us – especially thanks to such a great and responsive development team!
Hello Hyvest team, Thank you very much for your feedback! Our dev team is happy to assist you with the customizations requested by your team. Helping you bring your vision for your store to life is our top priority! Best regards, Jay
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