Growave: Loyalty & Wishlist +
Reviews, Instagram, and more - Boost repeat sales.
Rating
4.8
feedback
2,094
chart
#1,052
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
1%
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Less than a month
16%
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Less than a year
52%
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More than a year
29%
Reviews Summary
The reviews for the Growave Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include the app's fantastic support team, user-friendly interface, and robust features that enhance the overall user experience. Users appreciate the quick and helpful responses from the support team, especially in customizing features to fit their specific store needs. However, negative feedback revolves around issues with theme integration, bugs causing disruptions in functionality, and delays in resolving technical issues. Some users also mentioned difficulties with the loyalty program and dissatisfaction with the premium plan's customizations.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 24, 2024
感谢Begi客服，他给我回答问题特别的详细，他非常耐心，很好的帮助了我。感谢您，祝您快乐每一天。
Dear team at BLUETTI-US, Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that Begi was able to assist you with exceptional detail and patience. Our team is dedicated to providing the best customer service, and it's wonderful to see that reflected in your experience. 💗 If you have any more questions or need further assistance, please don't hesitate to reach out. Have a fantastic day! Warm regards, Janat Customer Support Manager
July 22, 2024
Tech support is always there to help. Fast response and very friendly.
Hey, Atmosphera team, Thank you so much for your 5-star review! We're happy to hear that you had a great experience with our tech support team. Delivering excellent service is our top priority! If you ever have more questions or need assistance, feel free to reach out, we are always here for you 🫶😊 Anna, Customer Support Manager
July 21, 2024
Setting up a full-fledged Rewards Program is supposed to take weeks, right? Well with Growave it took us 2 days, with their team always on track making sure all was fully integrated with our Shopify store and customer database, MVP features activated, and ready to generate value for our customers. AND we still have more awesome additional features left on the roadmap to activate to move this program beyond our initial expectations. Hands-down a MUST for your Shopify tool stack! Thank you team at Growave!! :) PS: ¡Si tiene la traducción al Español!
Dear Max and the team at Wain Vinoteca, Thank you so much for the amazing 5-star review! 🌟 We're thrilled to hear that setting up your Rewards Program with Growave took just 2 days and exceeded your expectations. Our team is dedicated to ensuring seamless integration and delivering MVP features that add value for your customers. We're excited to continue supporting you as you activate more features and take your program to the next level. Your satisfaction is our top priority, and we're always here to provide amazing support whenever you need it. ¡Gracias por tus amables palabras! If you need anything else, just let us know. Vlad, Customer support manager.
July 20, 2024
powerful apps and nice support. Most functions is very well, One shortcoming is that the placement of rewards tabs is limited and cannot be placed in any position. I hope it can be improved in the future.
Hello there, Thank you for your 5-star review! We are happy to receive your feedback, which is very important to us! We hope to expand our features and capabilities in the future. We are always happy to help you with any questions and strive to improve your experience with our app! Kind regards, Yzat Customer Support Manager
July 17, 2024
Hi there, can't log into the Growave app in my shopify store and didn't get an answer from the customer service. Are you experiencing bugs ? Please do get back to us, thanks, Delphine
Dear Delphine, We sincerely apologize for the inconvenience you experienced while trying to log into the Growave app. Your satisfaction is of utmost importance to us, and we regret that you encountered this issue and did not receive a timely response from our team. 😔 Our team has worked diligently to resolve the dashboard issue, and everything is now running smoothly. We are constantly striving to enhance the quality of our service to ensure you have the best experience possible. Your feedback is invaluable in helping us achieve this goal. Thank you for your patience and understanding. If you encounter any further issues or have any questions, please do not hesitate to reach out to us directly. We are here to assist you and ensure you have a seamless experience with Growave. Once again, our sincere apologies. We are committed to providing you with only the best experience moving forward. Additionally, I would greatly appreciate it if you could spare a few minutes to discuss your concerns directly. I have emailed you and would be grateful if we could arrange a call at your convenience. Warm regards, Janat Customer Support Team, Growave
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