All reviews

Rating Breakdown

  • 5
    95% (1,964 ratings)
  • 4
    2% (49 ratings)
  • 3
    1% (11 ratings)
  • 2
    1% (15 ratings)
  • 1
    2% (38 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 28, 2024

This app is fantastic and provides a great review sharing / rewards experience. It is important to note, however, that you MUST reach out to them through their customer service messenger to make sure they integrate their app to its fullest potential. They know what they're doing, so it is really not a pain.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at Ruby and Roses Yarn, My deepest gratitude to you for your wonderful review! 💖 Every word of each customer is important to us. Our main priority is to help people get acquainted with our amazing app and assist with integration to ensure your user experience is smoothest. The greatest satisfaction for us is to see your business flourish. Thank you so much for your trust! We will always support you and provide you with the best possible service. Ayana, Growave Support team! 💫

5 / 5 Share

June 27, 2024

Great support!

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hello, Frivannsliv team, Thank you so much for your 5-star review! We're thrilled to hear that you had a great experience with our support team. Providing top-notch customer service is one of our highest priorities, and it's wonderful to know that our efforts made a positive impact on your experience. If you ever have any more questions or need further assistance, please don't hesitate to reach out. We're here to help! Thanks again for your kind words and your support. We look forward to serving you again in the future! Janat, Growave support team. 💗

5 / 5 Share

June 10, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Dear team at Sony World - Qatar✨, Thank you so much for your wonderful 5-star review! 🌟 We're thrilled to hear that you had a great experience with our app. Your feedback motivates us to keep improving and providing the best service possible. Thank you for choosing Growave! If you have any suggestions or need assistance, please don't hesitate to reach out. We're always here to help! Best regards, Begi from the Growave Support team.

5 / 5 Share

June 7, 2024

The Growave team is truly exceptional and always available to provide support whenever we need help. Their commitment to assisting us is truly commendable.

Using app

8 months

Total reviews

5

Average rating

3.8

Developer Reply

Hello, Homekode team! We highly appreciate your feedback, thank you for taking the time to share your insight!🤗 Our team is dedicated to providing excellent customer service, and we're delighted that we could assist you. We will try our best to continue to provide you with excellent service! Anna, Growave Support team💙

5 / 5 Share

June 7, 2024

Growave has been very accommodating with request and agile communications. I was able to rely on them in updating and fixing issues that is impacting user experience. I am currently exploring more of what is has to offer.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, the team at Skinsation Cosmetics! Thank you so much for taking the time to provide feedback!❣️ Our team is overjoyed to read your 5-star review. Please let us know if you have any further questions, we would be happy to help! ⭐️ Anna, Growave support team!

5 / 5 Share

June 6, 2024

Growave is crucial for our Shopify store, enhancing user experience with its friendly interface and robust features. The support team is fantastic. Big thumbs up to Growave!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey, The Tumbler Grip team, Thank you so much for your wonderful feedback!✨ We're excited to hear that Growave is crucial for your Shopify store! Our team takes great pride in delivering exceptional support, and it's fantastic to know that you found our assistance helpful. Your satisfaction is our top priority, and we're committed to ensuring you have the best experience with our app. Big thumbs up to you for choosing Growave! Best regards, Vlad, Growave Support team🫶

5 / 5 Share

June 4, 2024

I usually avoid giving the feedbacks to support, but this time I was very impressed. They were helpful, fast and what amazed me the most - they brought a wow effect by helping me with something that I didn't expect from them. Plus the Growave app is very nice, easy to use and has useful functionalities. I recommend them for sure!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, the team at PiggyFest, Thank you so much, what a wonderful review. It's a real pleasure to our ears that you are happy with our app and customer support! This made our day, and we are so grateful for merchants like you! We are always here and happy to help in any way we can. Thank you for the positive feedback 🥰! Binazir, Head of Customer Support team 💕

5 / 5 Share

June 2, 2024

I have to give a shout out to the Growave support team. I haven't needed to consult them often, but the few times I have over the past year, they've responded very quickly (often within an hour!) with helpful fixes. Shopify integrations can be tricky, especially with as many features as we get in the Growave Loyalty app, but even with my custom themes, Growave support has been fast and accurate in keeping me up and running. It is greatly appreciated, especially considering how reasonably priced this app is. And with so many features under one app umbrella, once you get the hang of its configuration, it's the same for all the features. It makes backend maintenance a whole lot easier. I use a lot of apps in my shop and Growave's are the best.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, the team at Geek Out of Water Beauty, Thank you for the fantastic review 💜! We loved being of service to you and hope we can assist you again soon. You are rock 🤘. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our service. Every tool and feature was created with care about you and your customers. We are very happy to have met your expectations 💜. Binazir, Head of Customer Support team

5 / 5 Share

May 31, 2024

We were changing themes and had a lot of customizations we wanted to do. So our onboarding process was super long as we always added things we wanted to add or change. The support has been better than anything I have experienced before on Shopify. Always got immediate response from support and the developers got things edited within the same day. Super happy with the first weeks on Growave!

Store

Petit

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Petit team, Thank you so much for your kind words💖 We’re thrilled to hear that your onboarding process, despite being long and detailed, was smooth thanks to our support and development teams. We always strive to provide immediate and effective assistance, and it's fantastic to know that you felt supported and satisfied with the changes. Your happiness in these first weeks with Growave means a lot to us, and we're excited to continue helping you achieve your vision ✨ Begaiym, Client Care Specialist

5 / 5 Share

May 31, 2024

Quick and precise customer support, really helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Derma Space team! Thank you so much for taking the time to leave such a wonderful review!🤩 We are thrilled to hear that you appreciate the work of our support team. We always strive to provide the best service possible. Thank you for choosing Growave. If you need any assistance or have any questions, we're always here! Looking forward to continued and long-term cooperation. 💙 Begaiym, Client Care Specialist

5 / 5 Share

May 28, 2024

So far absolutely amazing customer experience. In less than an hour they adjusted the code for my Rewards Program and now it looks fantastic on mobile. Thank you. Update... Had to come back and say these guys are absolutely amazing, I had 3 support requests over 2 days prior to launching my store. They were patient, helpful and quick. Every time i contacted them, help was minutes away. If you are looking for a world class support team that got your back you when things don't go your way, this is the team you need. Thank you again guy @Masha, @Vlad, @Beji and all the Dev team.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Hey, Inked Garment team, Wow, your review absolutely made our day! ✨ It’s fantastic to hear that your experience with us has been nothing short of amazing. Knowing that we could swiftly adjust the code for your Rewards Program and ensure it looks great on mobile in under an hour is incredibly rewarding for our team. I’m especially glad to hear that @Masha, @Vlad, @Begi, and the rest of our dev team could be there for you when you needed us most. We understand how crucial those final days before launching your store can be, and it’s wonderful to know that our team’s patience, helpfulness, and quick responses made a positive impact on your experience. Your trust and support mean the world to us. We’re committed to having your back every step of the way, and it’s feedback like yours that motivates us to keep doing our best. If you ever need anything else, please don’t hesitate to reach out. We’re here for you! Thanks again for your kind words 💝 Begaiym, Client Care Specialist

5 / 5 Share

May 24, 2024

This app works great and really gets consumers engaged with the brand. I highly recommend it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Zorah biocosmétiques team, Thank you for your kind words and 5-star rating! 💛 We're delighted that you're enjoying the app and finding it useful. Your endorsement is incredibly encouraging for our team. Should you have any questions or require further assistance, we’re always here to help! Begaiym, Client Care Specialist

5 / 5 Share

May 16, 2024

I was helped quickly. I received a quick response and settings were neatly adjusted and optimized. Very nice, thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Good Hair NL team, We appreciate your awesome review! It's great to know that our team could help you promptly and adjust your settings perfectly. Your satisfaction is what we strive for. If you have any other needs or questions, feel free to contact us anytime. Thank you! 💝🥰 Begaiym, Client Care Specialist

5 / 5 Share

May 16, 2024

awesome online market always has the latest's products for the gaming world.

Using app

7 months

Total reviews

6

Average rating

5.0

Developer Reply

Hey, Xtreme Elite Gaming team, Thank you for the awesome review of Growave! We're delighted to know that you appreciate our efforts in providing the latest products for the gaming community through our app. Your positive feedback is incredibly motivating for our team. Should you need any help or have any feedback for us, we're always here to assist through the app. Keep on gaming and have a great day! 🩷🌞 Begaiym, Client Care Specialist

5 / 5 Share

May 16, 2024

I started using Shopify and Growave relatively recent but Growave team is always very helpful and supportive with our questions and request to there support, as well, their product seems getting better with time too. Thanks

Store

ACTokyo

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, ACTokyo team, We really appreciate your kind words and five-star review! 🤩 It's great to know that our team has been able to assist you effectively and that you're seeing improvements in our product over time. We're committed to providing the best support and continually enhancing our services for customers like you. Thank you for choosing Growave! 💙 Begaiym, Client Care Specialist

5 / 5 Share

May 14, 2024

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey, GROUPERS COMPANY, Thank you for taking the time to share your glowing 5-star review!🥰 It brings us immense joy to learn that our platform has met your expectations and delivered the experience you were looking for. Your appreciation serves as a great source of motivation for us to continue striving for excellence in all that we do. Be sure that our team is always here to lend a helping hand whenever you may need it. Thank you again for your trust and support! 💙 Begaiym, Client Care Specialist

5 / 5 Share

May 13, 2024

We've been with Growave for about 3 years now and their app has grown so much in that time. It's pretty user-friendly (much better than when we first signed on). They're always developing their app to be more intuitive and have more features/compatibility which is great. While they're fairly expensive (we're on their Enterprise plan), they're actually cheaper than a lot of other apps and they give a nice discount for their yearly subscription. The best part is that their customer service and development team are VERY responsive. They're always quick to get back to you and resolve any issues that arise. They're even willing to custom code certain things to make the app fit your store.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Dear Stirling Soap Company, Thank you immensely for sharing your thoughts with us! 😍💖 Your words truly resonate with our team's dedication to improving the Growave experience. Knowing that our efforts have positively impacted your business journey is incredibly rewarding. We're deeply committed to ensuring that our app not only meets but exceeds your expectations in terms of functionality and ease of use. Understanding the importance of budgeting in business, we're pleased to offer competitive pricing and discounts, aiming to provide maximum value for your investment. It's heartening to hear that our customer service team has been there for you promptly and effectively whenever you need assistance. Your partnership means the world to us, and we're genuinely grateful for the trust you've placed in Growave. Here's to many more years of collaboration and success together! 🎉🫶 Begaiym, Client Care Specialist

5 / 5 Share

May 13, 2024

Très facile d’utilisation

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour à l'équipe Lesdelicesdelaremone! 🍬 Thank you so much for your kind words and five-star rating! 💖 We're thrilled to hear that you're finding Growave easy to navigate. Creating a seamless user experience has been a labor of love for us, and your feedback fuels our passion to keep improving. We're here to support you every step of the way, so don't hesitate to reach out if you need anything! Begaiym, Client Care Specialist

5 / 5 Share

May 8, 2024

THIS APP HAS AMAZING SUPPORT!! They have been extremely helpful with answering all my questions and even editing some widgets in my shop's theme. They'll always send photos of the changes too to ask if I'm happy with it or if I need any adjustments. It's also just a great app overall with very helpful features for growing your business.

Using app

Over 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Hello, Slayfire Cosmetics team, Thank you for your kind words! Absolutely thrilled to hear your experience with us has been exceptional! We take pride in providing personalized support tailored to your needs. Your satisfaction means the world to us, and we're always here to make sure you're delighted with every aspect of our app. Looking forward to continuing to support your business growth journey! 🎉🫶 Begaiym, Client Care Specialist

5 / 5 Share

May 7, 2024

Best app for what we need. Being able to have wishlist, loyalty and reviews in one is a win. Support is SO responsive, often able to fulfil any request I've had and gets back to me so so promptly. Highly rate how great this app is for the cost compared to competitors.

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hey there, Mom Store team, Thank you for your kind words! 💙 We're delighted that Growave has proven to be the perfect solution for your wishlist, loyalty, and review needs. Our responsive support team takes pride in assisting you promptly and effectively, and they extend a heartfelt thank you for recognizing their efforts. It's wonderful to hear that you find our app to be a great value compared to competitors. We're here to continue providing you with the best experience possible, and our support team is always ready to help. Thank you for choosing Growave! 🌟🎉 Begaiym, Client Care Specialist