Growave: Loyalty & Wishlist +
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Rating
4.8
feedback
2,134
chart
#1,083
All reviews
Rating Breakdown
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Nov. 15, 2024
Le support est vraiment impeccable. Ils sont disponibles, rapides, comprennent les problèmes rencontrés et les solutionnent. C'est suffisamment rare d'avoir un tel niveau de service dans l'eco-système des applications shopify pour être souligné. Je les recommande !
Using app
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Total reviews
1
Average rating
5.0
Hello there, Thank you very much for your 5-star review! We are happy to know that our App and support meet your expectations. Your kind words have inspired us to keep pursuing excellence and do everything we can to offer the best possible support. In the meantime, if you have any other questions or need our assistance, we are always here to get your back. Thank you once again for your support and encouragement. It is deeply appreciated and has made a meaningful impact on us. ✨ Best regards, Yzat Customer Support Manager
Nov. 14, 2024
Many thanks to the Growave team and all the support staff, especially Begi for listening carefully to our needs and solving them quickly and perfectly! I will keep using this app consistently! Very friendly for the seller! And it's very functional, I hope to do some upgrades for the membership section, for example it's a free gift for points redemption, it would be nice to limit the total quantity and realize that out-of-stock products are not redeemed for points, it would be more convenient. I'm sure Growave will improve and upgrade! Lastly, thank you to all who read this! I wish you all a wonderful day!
Hey Team! Thank you so much for your heartfelt and detailed feedback! We are thrilled to hear that you’ve had a positive experience with Growave and our support team. We’ll make sure your kind words are shared with them—it will surely brighten their day! We also appreciate your thoughtful suggestions regarding the membership section. Features like limiting quantities for free gift redemptions and ensuring out-of-stock items are not redeemable are excellent ideas. Your insights are invaluable as we continue to enhance and refine our app. Rest assured, our team is committed to evolving and making Growave even more functional and user-friendly for merchants like you. Your enthusiasm and trust motivate us to do better every day. Thank you for being such a valued part of our community, and we’re excited to continue supporting your business growth. Wishing you a wonderful day as well! 😊 Warm regards, Growave Support Team
Nov. 7, 2024
I am very satisfied with the support staff of growave. They are consistently very responsive on online chat and in most of times, provides the needed support you need. The app itself is a good cost-effective alternative to provide great customer experience for our site.
Hey Paradise Galleries team, Thank you so much for your wonderful review! 🤗 We’re thrilled to read such kind words and truly appreciate your feedback. Please remember, we’re always here to provide you with the best service and assist with any questions or requests you may have! 🙌 Wishing your business continued prosperity! ✨ Begi, Customer Support Manager
Oct. 31, 2024
Although we are still in the setup phase, I truly appreciate the quick and helpful support from the Growave team. They respond promptly to my questions with detailed guidance. It's reassuring to know that such reliable support is available whenever we need assistance.
Hello Haruta, Thank you so much for your kind words! We’re thrilled to hear that our team has been able to support you effectively during your setup phase. Providing prompt and detailed guidance is something we take pride in, so it’s wonderful to know that our assistance has been helpful and reassuring for you 🥰. We’re here for you every step of the way, and please don’t hesitate to reach out whenever you need support. We’re excited to continue working with you and look forward to seeing all that you’ll accomplish with Growave! Warm regards, The Growave Team
Oct. 25, 2024
So much better and cheaper as other apps! Thank you, Kani, for your help!
Dear DJYM.be team, We’re so grateful for your wonderful feedback about our app and the service we provide! Your support and insights are truly invaluable to us. 🥰 Our team has put in a lot of effort to create a user-friendly experience that addresses the key needs of our valued clients, and your thoughts really inspire us. If there are any specific features you particularly enjoy, we’d love to hear about them! Your input helps us continually improve and better serve our community. Thank you once again for your kind words. We’re thrilled to have you with us, and we can’t wait to bring you even more value in the future! 💕 Warmest regards, Customer Support Team
Oct. 24, 2024
I have been using Growave for a number of brands and it is one of the best value option for Loyalty and Reviews (where both features work together without having to configure across different apps). The support is second to none, they are incredibly helpful and quick to respond. I 100% recommend this app over the other obvious apps on the market.
Dear team at Stan Ray, Thank you so much for your heartfelt words! 🤩 It truly warms our hearts to hear how much you appreciate Growave and the support team. Our primary strength lies in providing our clients with the convenience of accessing the most important features in one place, and we are delighted to hear that we have enhanced your experience. ✨ Your feedback is invaluable, and we are grateful for your trust in us. If there’s anything else we can do to assist you, please don’t hesitate to get in touch. We are always here to support you and help your business thrive! 🤍 Best wishes Saule Customer Support Manager
Oct. 23, 2024
I recently reached out to the Growave support team with a problem I was having. Jannat was incredibly helpful and efficient in resolving my issue. Her enthusiasm and positive attitude made the entire process a breeze. I'm truly impressed with the quality of support I received from Jannat and Growave. Thank you!
Dear Tran Thao Van and the team at HANNAH CANVAS, Thank you so much for the awesome 5-star review! 💕 It was a pleasure working with you, and I’m so happy I could help resolve your issue smoothly! Your kind words truly made my day. 😊 At Growave, we always strive to make sure every experience is seamless and positive, so I'm thrilled to hear that came through! If you ever need anything else, don’t hesitate to reach out. We're always here for you! 💙 Janat, Customer Support manager
Oct. 13, 2024
We launched Growave just over a week ago and couldn’t be happier with the experience so far! The customer service has been outstanding—any issues we encountered were promptly addressed, and the team has been incredibly supportive. Highly recommend.
Dear Antioxi Team, Thank you so much for your kind and thoughtful feedback! We’re beyond happy to hear that your experience with Growave has been such a positive one. Knowing that our customer service has been there for you when needed really warms our hearts—we’re truly committed to making sure you feel supported every step of the way. Your recommendation means so much to us, and we’re grateful to have earned your trust. If there’s ever anything more we can do, please don’t hesitate to reach out. We’re always here for you. Thank you again for your support and kind words! Best wishes, Customer Support Team
Oct. 11, 2024
This app has lot of features, support is top notch!! They help beyond expectations.
Dear team at Kitchen Switchen, Thank you so much for your wonderful feedback! We're truly delighted to hear that you've been enjoying the features of Growave and that we were able to provide exceptional service. Your impression means the world to us, and it’s incredibly rewarding knowing we’re making a positive impact! 🥰 If there's anything else we can assist with or if you have any suggestions, please don’t hesitate to reach out. Wishing you continued success and lots of joy with the app! We will always be here to support you, dedicated to helping advance your thriving business. 🌟 Warmest regards, Saule Customer Support Manager
Oct. 11, 2024
Superb app and excellent, understanding support team. Highly recommended and brilliant for increasing customer loyalty.
Dear team at Ethical Nutrition, Thank you so much for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced with our pricing. We understand that as businesses grow, managing costs effectively is crucial, and we’re sorry to hear that you feel Growave doesn’t align with your current needs. While we do offer a variety of features beyond just our Loyalty program, including Reviews, Wishlist, and Instagram UGC, it's clear that you're focused on loyalty solutions, and we respect that perspective. We value your comparison with Bon Loyalty and will review our own pricing structure in light of this. Our goal is to provide flexible and scalable plans for merchants of all sizes, and we’re continuously evaluating how to deliver the best value possible. That said, I understand that this may not fully address your concerns at this moment, but we truly appreciate your honest feedback, which helps us improve. Please feel free to reach out if you'd like to discuss any other specific concerns or explore other ways we can support your business. Best regards, Janat Growave Support Team
Oct. 8, 2024
Customer support is excellent and the product has been working well. It is great that it has so many features in one app. Excellent addition to our web and in-store experience.
Dear team at Clean Beauty Market✨, Thank you so much for the amazing review💖! We're thrilled to hear that our app is enhancing your experience. It’s great to know that you're enjoying the variety of features, and we're especially happy to hear that our customer support has been helpful. If you ever need anything, we're always here to assist! Thanks again for your support! 😊 Best regards, Begi from the Growave Support team.
Oct. 7, 2024
We have been using Growave for a few years now and so far I would say it is one of the cheaper option for Loyalty and Review Add on (which we need both features to work together without having to configure across different apps). We have tested out a lot of Loyalty apps and decided to go with Growave. Customer service is very prompt as well. Recommended :)
Dear team at USTAR Cosmetics, Wow, thank you so much for the glowing 5-star review! 🌟 We're thrilled to hear that Growave has been your go-to solution for loyalty and reviews, and that we've made things seamless for you! Your kind words about our customer service really made our day – we're here to help, always. 😊 It’s fantastic to know that our app has been a valuable addition to your store. Your recommendation means the world to us! Thanks again for being a loyal customer, and we look forward to supporting you for many more years to come! 🚀✨ Warmest wishes, Ayana Customer Support Manager
Oct. 1, 2024
We recently switched to Growwave (from LOOX) and the experience has been exceptional! With over a decade of marketing experience, I’m always cautious about tech support, especially when it’s primarily email-based. But Growwave’s team has blown me away. Their support is fast, clear, and easy to understand. They've efficiently handled all requests and keep me updated throughout the process. The features have also enhanced both the look and functionality of our site. If you're hesitant about switching, I can confidently say the transition was seamless. I rarely leave reviews, but this one was well-earned.
Dear Lindsey and the team at Four Star Seafood and Provisions, Wow, what a fantastic review—thank you so much for taking the time to share your experience with Growave! 🌟 We’re absolutely over the moon to hear that your switch from LOOX to Growave has been seamless and that our support team has exceeded your expectations. Your kind words truly fuel our passion for providing top-notch service. With your expertise in marketing, we know you have a sharp eye for both functionality and customer experience, so it means the world to us that you found our features to elevate both the look and performance of your site. We always strive to keep things smooth and efficient for our users, and it’s heartwarming to know we've earned your trust! Should you ever need assistance or have any new ideas, we’re just an email away—ready to continue making your Growave experience exceptional. 😊 Thank you again for the wonderful review and for being part of the Growave family. Here's to continued success together! Warmest regards, Anna & The Growave Team 💫.
Sept. 27, 2024
Great app and fantastic service, very prompt! Thank you.
Dear Clear Diamonds team, Thank you so much for your fantastic feedback! ✨ We’re delighted to hear that you’re enjoying the app and our service. Our goal is to provide speedy and helpful support, so it’s wonderful to know we’re making a positive difference. If you have any suggestions or need assistance at any time, please feel free to reach out. We’re always here to help! Your feedback means a lot to our entire team. Thanks again! 🤗 Warm regards, Saule Customer Support Manager
Sept. 25, 2024
Very good tool, many requirements and functions can be realized. In addition, the customer service is excellent
Dear SuSenGo Toys team, Thank you for your kind review! We're thrilled to hear that you're satisfied with the app and the range of features it offers. It's also wonderful to know that our customer service made a positive impression. Should you have any more suggestions or requirements in the future, please don't hesitate to reach out. We're always here to help and appreciate your continued trust and support ❤️! Best regards, Ainura Customer Support Manager
Sept. 24, 2024
Awesome app and great customer service, Masha was kind and helpful, thanks!
Dear Solimè team, Thank you for the fantastic review! We’re delighted to hear that you’re enjoying our app and that Masha was able to assist you with such care. Your satisfaction means the world to us! ❤️ If you ever need anything else, don’t hesitate to reach out. We’re here for you! Best regards, Janat Customer Support Manager
Sept. 21, 2024
Really impressed with the support team at Growave. We're in the process of setting up the app, hit a technical roadblock, and they went to the next level to assess the issue and provide informational screenshots to help us navigate. All within hours of reaching out to them. The onboarding features are pretty great, but I wish there was a way to see what to expect and a few examples via video. I'm excited to learn more about how to use the app, but seem to need to activate it in order to learn. Maybe I'm missing a couple of demo videos. Excited to start using the features! Feeling good about working with the team at Growave whenever needed!
Dear Snake River Seed Cooperative team, Thank you so much for taking the time to leave such a thoughtful review and for your kind words about our support team! Providing timely and effective support is something we truly strive for, so it's great to know we were able to meet your expectations. We also appreciate your feedback on the onboarding process. While we continue to improve and add resources, we’re always here to walk you through any steps or questions you may have—feel free to reach out at any time. Rest assured, we’ll be here whenever you need support! Warm regards, Vlad Customer Support Manager
Sept. 20, 2024
El equipo de growave se ha mostrado rapido y amable en las respuestas que he necesitado, sobre todo para entender los cambios. La aplicación funciona muy bien hasta ahora con mi tienda
Dear team at SkinB✨, Thank you so much for your fantastic review💖! We’re thrilled that our team has been able to support you effectively and that the app is meeting your expectations. It’s always our goal to ensure things run smoothly for your store. Should you need any further assistance, we’re here to help! Best regards, Begi Customer Support Manager.
Sept. 14, 2024
Just getting started with Growave and have to say the support as we set up has been impressive. We had a couple things only the GW devs could do and they actioned them so swiftly, and though we ran into a couple of bugs the team have been super responsive and quick to fix them.
Hello team, Thank you for your 5-star review! We are happy to assist you with your store setup and improvements! Your satisfaction is our top priority, and we are ready to implement your ideas to the best of our ability. Thank you for choosing our app! Kind regards, Yzat Customer support manager from Growave App
Sept. 11, 2024
They responded to my issue so quickly and have been so incredibly helpful!
Dear team at Body Science, Thank you so much for your fantastic review! 💕 We're thrilled to hear that our team was able to assist you quickly and effectively. We're always here and happy to help whenever you need us – your success is our top priority! ✨😊 Kind Regards, Saule Customer Support Manager