All reviews

Rating Breakdown

  • 5
    93% (1,145 ratings)
  • 4
    3% (33 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (12 ratings)
  • 1
    2% (29 ratings)

Reviews with Text

  • 98% (1,206)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2026

I had a very positive experience using Growave, especially thanks to Mario’s support throughout the entire process. The platform is very intuitive and offers excellent tools to improve customer engagement and loyalty, which had a very positive impact on my business. What truly stands out is the level of support. Mario was always extremely available, attentive, and professional, helping me at every stage — from setup to optimization. He made the whole experience much simpler, smoother, and more enjoyable. Overall, I highly recommend Growave, not only for its features but also for the outstanding customer support, which really makes a difference.

Store

Missus

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Hi Missus team, Thanks a lot for your feedback, I really appreciate you taking the time to share it. It was great working with you on this, and I’m glad everything is running smoothly and bringing value to your store. If you ever want to tweak something or try new ideas, just message me anytime. Warmly, Mario

5 / 5 Share

May 4, 2026

Amazing customer service!! Questions are always answered quickly and simply. The team is incredible - thank you all for making my job easier :)

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hello Issi and the Franchetti Bond team! Thank you so much for this — I really appreciate it! I’ve shared your feedback with the team already, and we’re keeping things fast and simple on our side so it stays easy for you to manage everything. Really glad it’s making your day-to-day work smoother🙌 Best regards, Joel

5 / 5 Share

April 29, 2026

Excellent customer support !

Store

GC8 DOC

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I really appreciate you taking the time to share this. I’m glad I could help and make things smooth for you. It’s always great to know the support is making a real difference for your store. Best, Jay

5 / 5 Share

April 29, 2026

Excellent service! The team was very helpful and provided the correct answer to my query. They did a great job resolving everything quickly.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! I'm really glad we could provide the right answer and get everything resolved quickly for you. That's always the goal — make sure nothing stays hanging for too long. It means a lot to hear the experience was smooth. Our team is here anytime you need help again. Best, Bina

5 / 5 Share

April 27, 2026

We’ve been using Growave since migrating to Shopify 4 years ago, and it has been a great experience. The reviews feature is especially helpful in guiding customers and boosting purchase confidence.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Team Pinky Paradise—we truly appreciate it! It’s been an absolute pleasure working with you over the years, and we’re really glad to hear that the reviews feature has helped guide your customers and build confidence. We’re grateful to be a part of your growth. Looking forward to continuing this journey together 🙂 Warm regards, Team Growave (Rashmi)

5 / 5 Share

April 28, 2026

After let's say some technical changes and challenges, the team were able to help me get all the functions of this app working and really well. I have to give the 5 stars for their support and responsiveness. The app itself has some brilliant tools, I need to dive deeper into it so see what other benefits I can find.

Using app

About 3 years

Total reviews

4

Average rating

3.0

Developer Reply

I’m really glad we were able to get everything working smoothly after those technical challenges, My colleagues and I spent some time making sure the setup was fully aligned on our end too. Great to hear the app is already bringing value, and I hope it continues helping you get more out of your customer experience as you explore it further. Thanks, Jay

1 / 5 Share

April 23, 2026

apparently this app has been charging me $30 for 6 years under shopify and i just now realized. according to the stats it has made me $0. this is CRAZY. do not recommend.

Using app

About 6 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello Satori Mob team, Thank you for your feedback. I’m really sorry to hear about your experience, that’s definitely not the kind of impression we want to leave. We have already reached out to you directly to better understand the situation. We’d truly appreciate the chance to look into this together and make things right. Best regards, Wade Growave Support team

5 / 5 Share

April 22, 2026

The Growave support team was incredibly helpful in resolving several issues we had with product ratings showing on our collection page. They helped us hide the rating when a product hasn't been rated yet, and also fixed the rating display for another sales channel on the collection page. It's rare to find a team that pays attention to such details across different channels. Highly recommend Growave if you're looking for a reviews app that truly supports its users.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Doughnut Official team, Thank you for your kind feedback. We’re delighted to hear that you’re enjoying the features and widgets of the Reviews program. We look forward to continuing to work together in the future and truly value our mutual collaboration 🙌. Sincerely, Jay Growave Support team

5 / 5 Share

April 15, 2026

I've dealt with Sergio, Tim and Bak numerous times now and every time has been very pleasant. Very efficient in their responses and work. We've had a few technical issues after migrating to Shopify and they've made sure everything has run smoothly. Highly recommend, great customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi team at SisterOnlinestore, Thank you so much for your kind words - they truly mean a lot to us. I'm very glad to hear that your experience with our team has been consistently positive and that we were able to support a smooth transition to Shopify. If you ever have any questions or need further assistance, please don’t hesitate to reach out - we’re always here and happy to help. Warm regards, Sergio Growave Support Team

5 / 5 Share

April 10, 2026

I recently completed my second support call with Sally from Growave. She was professional, patient, and highly knowledgeable throughout the entire interaction. She explained each step clearly and her communication was excellent--all issues were resolved efficiently while ensuring nothing was overlooked. This level of support reflects extremely well on Growave. Sally set a high mark for great customer service and provides confidence continuing our subscription with Growave.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Robert and the ILONA BEAUTY team, Thank you so much for your kind words and such a wonderful review! I greatly appreciate your feedback, and I am delighted to hear that your experience with Growave support, particularly our interaction, was so positive. 🤗 We truly value your trust in Growave and remain committed to providing the highest level of support as you continue to grow your business. Wishing you continued success, and I look forward to our continued partnership in the future. Warmest regards, Sally

5 / 5 Share

April 10, 2026

We haven't launched our Shopify site yet, but the set up process with the Growave app has been brilliant - their onboarding team Begi and Joel have been so helpful and responsive. Every time I've emailed them they get straight back to me and have resolved any issues or answered any questions immediately.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Sew Essential team, Thank you so much for sharing your feedback! We’re thrilled to hear that the Growave app setup has been a smooth and seamless experience for you. Our team strives to provide responsive and effective support, and we’re glad to know it’s been helpful to you throughout the process. We’re excited to continue assisting you and ensure everything runs smoothly as you move forward with your Shopify site. 🚀 Sincerely, Growave Support team

5 / 5 Share

April 9, 2026

Growave vereint Kundenbindung, Bewertungen und Wunschlisten in einer zentralen Plattform und integriert sich nahtlos in unser Shopify-Setup. Besonders wertvoll war die Unterstützung bei der Migration sowie die weiterhin zuverlässige Unterstützung bei Änderungen und Erweiterungen. Für uns ist Growave ein wichtiger Bestandteil unseres digitalen Ökosystems.

Using app

About 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hallo Neuland GmbH & Co. KG Team, vielen Dank für das tolle Feedback! Es freut uns sehr, dass Growave ein fester Bestandteil eures digitalen Ökosystems ist und euch sowohl bei der Migration als auch im laufenden Betrieb unterstützen konnte. Wir sind jederzeit gerne für euch da! Viele Grüße Jay Ihr Growave Team

5 / 5 Share

April 8, 2026

Powerful app that helps us to give to our customers more personalised and tailored experiences. It has a really good team that helps you with everything you need and always thinks on your improvement. Definitely recommend app.

Using app

About 2 years

Total reviews

5

Average rating

4.8

Developer Reply

Hello Ysabel Mora team, Thank you so much for your positive review! ✨ We are thrilled to hear that the app has helped you create a more personalized experience for your customers. It's wonderful to know that our team has been able to assist you and contribute to your ongoing improvements. Your recommendation means a lot to us, and we’re excited to continue supporting your success! Best regards, Growave Support team

5 / 5 Share

April 2, 2026

Jay,thank you

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello ICECOFREEZER-JP team, Thank you for your wonderful feedback. We are quite certain you are enjoying the features of the Reviews program. Our mutual collaboration is much appreciated and we are glad to see it aligned well with your vision 🙌! Looking forward to working together again. Sincerely, Jay

5 / 5 Share

March 30, 2026

We’ve just finished setting up our loyalty program page and the experience has been excellent from start to finish. The app itself is easy to set up and works seamlessly with Shopify. What really stood out to us was the support team. They were incredibly responsive and went above and beyond to help us customize the loyalty page exactly the way we envisioned it. Even when some adjustments required extra development work, they stepped in and delivered without hesitation. So far, everything is running smoothly since going live, and this has been one of the best support experiences we’ve had. We’re excited to see how the app continues to support our growth, knowing there’s a reliable team behind it ready to help whenever needed.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Piranha Global team, First of all, thank you very much for your elaborate review! It's been a great pleasure working together on the custom loyalty page and to see how it turned out to fit the idea of your vision. Such productive challenge with the successful outcome is what we always aspire for 🙌! We wholeheartedly appreciate our mutual collaboration throughout the whole process and we are looking forward to more successful projects together 🩵! Sincerely, Growave Support team

5 / 5 Share

March 27, 2026

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi team at Olives Boutique Drogheda, Thank you so much for your 5-star rating — it truly means a lot to us! We’re very glad to know you’re having a positive experience with Growave. If you ever need any assistance or have any questions, please don’t hesitate to reach out — we’re always here and happy to help. Warm regards, Sergio Growave Support Team

5 / 5 Share

March 26, 2026

We’ve been using Growave for our Shopify store, and honestly, it has exceeded our expectations on every level. The platform itself is very advanced and brings together multiple powerful features in one place from loyalty programs and reviews to wishlists and customer engagement tools. Instead of installing and managing several apps, Growave gives you a complete system that actually works seamlessly together. It’s clear that a lot of thought went into building something practical for real e-commerce businesses. What really stands out, though, is the team behind it. Their support is exceptional fast, responsive, and genuinely helpful. Every time we needed something, whether it was a question, customization, or technical support, they handled it professionally and efficiently. You can tell they truly care about their users and want you to succeed. If you’re serious about growing your store and improving customer retention, Growave is definitely worth it. It’s not just another app it’s a long-term solution backed by a great team.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Armastus team, Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. It means a lot to hear that Growave has been valuable for your store and that our team could support you effectively. We are always here to help and will continue doing our best to contribute to your growth. Best regards, Jasper

5 / 5 Share

March 18, 2026

Powerful app with lots of features for the cost. Lacks some of the user-friendly customizability that others have, but their team is super responsive and are able to help customize the look/feel very quickly. Just wish the internal theme editor was more robust.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jason and the BAR-U-EAT team, Thank you for taking the time to share this. I really appreciate the balanced feedback. Glad to hear the app is delivering value for you, and that our team has been able to help with the look when needed. Your note about the theme editor makes a lot of sense as we’re continuously improving our features to make the overall experience even better. Best regards, Wade Growave Support team

5 / 5 Share

March 16, 2026

Support from Growave is always super speedy, whenever I have needed anything, I get an email back in the hour with a resolution

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi On Her Desk team, Thank you so much for your kind words! 😊 We're really glad to hear that you've had a great experience with our support team. Best regards, Jasper

5 / 5 Share

March 12, 2026

Very helpful app. The support is also great.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello team at Matsui Hair Australia, Thanks so much for your feedback! We’re really happy to hear that the app is helping you and that our support has been useful. Your experience is important to us! Best regards, Growave Support team