Growave: Loyalty & Wishlist
All-in-one retention platform with Rewards, Reviews, Wishlist
Rating
4.8
feedback
1,226
chart
#1,174
All reviews
Review RSS Feed
May 22, 2026
I’ve been using this service since 2023, and it’s very user-friendly. Whenever I encountered an issue, the support staff responded immediately. Thank you very much.
Your feedback is truly appreciated! It was great working with you to get the wishlist and rewards page up and running, and I am glad everything is performing the way you expected. If you need help with any future updates or improvements for your store, feel free to reach out anytime. Thanks again, Jay
May 21, 2026
The support team quickly helped resolve the issue!
Thank you so much for leaving this review — it is truly appreciated! Knowing that the wishlist feature is now live and working well for your store makes it all worthwhile. Don't hesitate to get in touch if there's ever anything else our team can do for you! Thanks, Jay
May 19, 2026
We had a great customer experience from start to finish and felt supported every step of the way. While the initial setup process took a bit of time, it was worth it to ensure everything was configured properly; any time we had a question, it was answered promptly. We especially loved working with Mario—he was always happy to help, full of enthusiasm, and just a genuinely kind person to collaborate with. We would definitely recommend this company if you are looking for a new review/loyalty platform. It is a perfect solution for our workflows because it is connected to Shopify, allowing us to connect seamlessly with all our customers in one place.
Hello Sugarlash Pro team, Thank you so much for this — it really means a lot. It was genuinely a pleasure working with you throughout the onboarding process, and I’m really happy to hear that Growave is fitting naturally into your workflows with Shopify. Excited to keep supporting you and seeing everything continue growing from here🙌 Best, Mario
May 19, 2026
We are very satisfied with both the products and the service. Contact with customer service is always smooth, quick and helpful, which makes the whole experience very positive. Highly recommended!
Hello Marcus and Ornament team, Thank you very much for posting a review and recommending us! I am happy to know that the application is working smoothly in your shop. We are thrilled with the outcomes of the enhancements we implemented for your customers in the Instagram UGC app. Best, Jasper
May 14, 2026
We've been using this app for a while now and found that many of its functions meet our needs. All the features and components offer a user-friendly interface, and their technical support team has been incredibly helpful in customizing and optimizing the reward page – that's fantastic!
Thanks a lot for your feedback, I really appreciate you taking the time to share it. It was great working with you on this, and I am glad everything is running smoothly and bringing value to your store. If you ever want to tweak something or try new ideas, just message our team anytime. Thanks, Bina
May 5, 2026
I had a very positive experience using Growave, especially thanks to Mario’s support throughout the entire process. The platform is very intuitive and offers excellent tools to improve customer engagement and loyalty, which had a very positive impact on my business. What truly stands out is the level of support. Mario was always extremely available, attentive, and professional, helping me at every stage — from setup to optimization. He made the whole experience much simpler, smoother, and more enjoyable. Overall, I highly recommend Growave, not only for its features but also for the outstanding customer support, which really makes a difference.
Hi Missus team, Thanks a lot for your feedback, I really appreciate you taking the time to share it. It was great working with you on this, and I’m glad everything is running smoothly and bringing value to your store. If you ever want to tweak something or try new ideas, just message me anytime. Warmly, Mario
May 4, 2026
Amazing customer service!! Questions are always answered quickly and simply. The team is incredible - thank you all for making my job easier :)
Hello Issi and the Franchetti Bond team! Thank you so much for this — I really appreciate it! I’ve shared your feedback with the team already, and we’re keeping things fast and simple on our side so it stays easy for you to manage everything. Really glad it’s making your day-to-day work smoother🙌 Best regards, Joel
April 29, 2026
Excellent customer support !
Thank you so much for your kind words! I really appreciate you taking the time to share this. I’m glad I could help and make things smooth for you. It’s always great to know the support is making a real difference for your store. Best, Jay
April 29, 2026
Excellent service! The team was very helpful and provided the correct answer to my query. They did a great job resolving everything quickly.
Thank you so much! I'm really glad we could provide the right answer and get everything resolved quickly for you. That's always the goal — make sure nothing stays hanging for too long. It means a lot to hear the experience was smooth. Our team is here anytime you need help again. Best, Bina
April 27, 2026
We’ve been using Growave since migrating to Shopify 4 years ago, and it has been a great experience. The reviews feature is especially helpful in guiding customers and boosting purchase confidence.
Thank you so much for your kind words, Team Pinky Paradise—we truly appreciate it! It’s been an absolute pleasure working with you over the years, and we’re really glad to hear that the reviews feature has helped guide your customers and build confidence. We’re grateful to be a part of your growth. Looking forward to continuing this journey together 🙂 Warm regards, Team Growave (Rashmi)
April 28, 2026
After let's say some technical changes and challenges, the team were able to help me get all the functions of this app working and really well. I have to give the 5 stars for their support and responsiveness. The app itself has some brilliant tools, I need to dive deeper into it so see what other benefits I can find.
I’m really glad we were able to get everything working smoothly after those technical challenges, My colleagues and I spent some time making sure the setup was fully aligned on our end too. Great to hear the app is already bringing value, and I hope it continues helping you get more out of your customer experience as you explore it further. Thanks, Jay
April 23, 2026
apparently this app has been charging me $30 for 6 years under shopify and i just now realized. according to the stats it has made me $0. this is CRAZY. do not recommend.
Hello Satori Mob team, Thank you for your feedback. I’m really sorry to hear about your experience, that’s definitely not the kind of impression we want to leave. We have already reached out to you directly to better understand the situation. We’d truly appreciate the chance to look into this together and make things right. Best regards, Wade Growave Support team
April 22, 2026
The Growave support team was incredibly helpful in resolving several issues we had with product ratings showing on our collection page. They helped us hide the rating when a product hasn't been rated yet, and also fixed the rating display for another sales channel on the collection page. It's rare to find a team that pays attention to such details across different channels. Highly recommend Growave if you're looking for a reviews app that truly supports its users.
Hello Doughnut Official team, Thank you for your kind feedback. We’re delighted to hear that you’re enjoying the features and widgets of the Reviews program. We look forward to continuing to work together in the future and truly value our mutual collaboration 🙌. Sincerely, Jay Growave Support team
April 15, 2026
I've dealt with Sergio, Tim and Bak numerous times now and every time has been very pleasant. Very efficient in their responses and work. We've had a few technical issues after migrating to Shopify and they've made sure everything has run smoothly. Highly recommend, great customer service.
Hi team at SisterOnlinestore, Thank you so much for your kind words - they truly mean a lot to us. I'm very glad to hear that your experience with our team has been consistently positive and that we were able to support a smooth transition to Shopify. If you ever have any questions or need further assistance, please don’t hesitate to reach out - we’re always here and happy to help. Warm regards, Sergio Growave Support Team
April 10, 2026
I recently completed my second support call with Sally from Growave. She was professional, patient, and highly knowledgeable throughout the entire interaction. She explained each step clearly and her communication was excellent--all issues were resolved efficiently while ensuring nothing was overlooked. This level of support reflects extremely well on Growave. Sally set a high mark for great customer service and provides confidence continuing our subscription with Growave.
Hi Robert and the ILONA BEAUTY team, Thank you so much for your kind words and such a wonderful review! I greatly appreciate your feedback, and I am delighted to hear that your experience with Growave support, particularly our interaction, was so positive. 🤗 We truly value your trust in Growave and remain committed to providing the highest level of support as you continue to grow your business. Wishing you continued success, and I look forward to our continued partnership in the future. Warmest regards, Sally
April 10, 2026
We haven't launched our Shopify site yet, but the set up process with the Growave app has been brilliant - their onboarding team Begi and Joel have been so helpful and responsive. Every time I've emailed them they get straight back to me and have resolved any issues or answered any questions immediately.
Hello Sew Essential team, Thank you so much for sharing your feedback! We’re thrilled to hear that the Growave app setup has been a smooth and seamless experience for you. Our team strives to provide responsive and effective support, and we’re glad to know it’s been helpful to you throughout the process. We’re excited to continue assisting you and ensure everything runs smoothly as you move forward with your Shopify site. 🚀 Sincerely, Growave Support team
April 9, 2026
Growave vereint Kundenbindung, Bewertungen und Wunschlisten in einer zentralen Plattform und integriert sich nahtlos in unser Shopify-Setup. Besonders wertvoll war die Unterstützung bei der Migration sowie die weiterhin zuverlässige Unterstützung bei Änderungen und Erweiterungen. Für uns ist Growave ein wichtiger Bestandteil unseres digitalen Ökosystems.
Hallo Neuland GmbH & Co. KG Team, vielen Dank für das tolle Feedback! Es freut uns sehr, dass Growave ein fester Bestandteil eures digitalen Ökosystems ist und euch sowohl bei der Migration als auch im laufenden Betrieb unterstützen konnte. Wir sind jederzeit gerne für euch da! Viele Grüße Jay Ihr Growave Team
April 8, 2026
Powerful app that helps us to give to our customers more personalised and tailored experiences. It has a really good team that helps you with everything you need and always thinks on your improvement. Definitely recommend app.
Hello Ysabel Mora team, Thank you so much for your positive review! ✨ We are thrilled to hear that the app has helped you create a more personalized experience for your customers. It's wonderful to know that our team has been able to assist you and contribute to your ongoing improvements. Your recommendation means a lot to us, and we’re excited to continue supporting your success! Best regards, Growave Support team
April 2, 2026
Jay,thank you
Hello ICECOFREEZER-JP team, Thank you for your wonderful feedback. We are quite certain you are enjoying the features of the Reviews program. Our mutual collaboration is much appreciated and we are glad to see it aligned well with your vision 🙌! Looking forward to working together again. Sincerely, Jay
March 30, 2026
We’ve just finished setting up our loyalty program page and the experience has been excellent from start to finish. The app itself is easy to set up and works seamlessly with Shopify. What really stood out to us was the support team. They were incredibly responsive and went above and beyond to help us customize the loyalty page exactly the way we envisioned it. Even when some adjustments required extra development work, they stepped in and delivered without hesitation. So far, everything is running smoothly since going live, and this has been one of the best support experiences we’ve had. We’re excited to see how the app continues to support our growth, knowing there’s a reliable team behind it ready to help whenever needed.
Hello Piranha Global team, First of all, thank you very much for your elaborate review! It's been a great pleasure working together on the custom loyalty page and to see how it turned out to fit the idea of your vision. Such productive challenge with the successful outcome is what we always aspire for 🙌! We wholeheartedly appreciate our mutual collaboration throughout the whole process and we are looking forward to more successful projects together 🩵! Sincerely, Growave Support team