Growave: Loyalty & Wishlist
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We've had a great experience using Growave for our reviews and rewards program. The platform is easy to manage and provides the features we need to create a better experience for our customers. One of the biggest highlights has been their support team. They are responsive, helpful, and always willing to assist with questions, customizations, and implementation needs. Whenever we've needed help making adjustments to better fit our store, the team has been very supportive. Overall, Growave has been a reliable solution for managing customer reviews, loyalty, and rewards, and we would definitely recommend it to other Shopify stores looking for an all-in-one customer engagement platform.
A really comprehensive app! It’s just a shame that the styling options are quite limited. However, a huge plus is the incredibly fast and helpful customer support. They implemented all of our styling requests and customizations very quickly. A clear recommendation from us – especially thanks to such a great and responsive development team!
Hello Hyvest team, Thank you very much for your feedback! Our dev team is happy to assist you with the customizations requested by your team. Helping you bring your vision for your store to life is our top priority! Best regards, Jay
App set up was simple and straight forward. Mario was a big help in getting us set up and walking us through any questions we had. We're excited to see how growave helps out business grow. Thanks, Mario.
Hello SpeedTech Lights team, Thank you so much for your kind words and for choosing Growave! We're delighted to hear that your setup experience was smooth and that your Onboarding Specialist was able to guide you through the process. We truly appreciate your trust in our team and are excited to be part of SpeedTech Lights' journey. We look forward to supporting your continued growth and helping you get the most out of Growave. If you ever need anything, our team is always here to help. Wishing you continued success! Best regards, Mario
top app
Hey Team! Thanks a lot for your warm feedback - it means a lot to us. We aim to provide the best service possible :) If something comes up, don't hesitate to reach out. It's our pleasure to help. Best regards, The Growave Team
Ho avuto un'esperienza davvero eccellente con il supporto di Growave. Un ringraziamento speciale va a Marco, che è stato gentilissimo e super disponibile nel guidarmi passo dopo passo nella configurazione dell'app. L'applicazione è fatta benissimo e mi sta aiutando a raggiungere gradualmente tutti i miei obiettivi. Sono estremamente soddisfatto del percorso che sto facendo e, soprattutto, della cura e dell'attenzione che dimostrano nell'aiutarti per qualsiasi esigenza. Consigliatissima!
Ciao Team Vandem, Grazie mille per questa splendida recensione! Siamo davvero felici di sapere che la vostra esperienza con Growave sia stata così positiva e che l'app vi stia aiutando a raggiungere i vostri obiettivi passo dopo passo. Offrire un prodotto intuitivo e un supporto attento è sempre la nostra priorità, quindi leggere parole come le vostre è una grande soddisfazione. Grazie ancora per la fiducia e per averci consigliato. Vi auguriamo tanto successo e siamo sempre qui se avrete bisogno di noi! Il team di Growave
Always top tier, personalized support
Hello team! Thank you very much for rating our app and posting a review! Please feel free if you need our assistance or have questions. We are happy to help you! Best regards, Joel
Big shoutout to Jay at Growave! He's awesome — super proactive and helped me get everything sorted out quickly. Great attitude, fast response, and an overall amazing experience. Will definitely be coming back to Jay for future needs!
Hi Songmont team, Really appreciate this glowing 5-star review! I'm glad I could help set things right and help with the Wishlist feature. Thanks a ton for taking the time to leave this feedback! Looking forward to working with you in the future! Best regards, Jay
I originally moved from Wix to Shopify specifically so I could use Growave from an experience with this app from another retailer, and I’m really glad I did. The app has been great for setting up our loyalty rewards and reviews, but the support team has been the standout. They’ve been extremely helpful, responsive, and patient throughout the setup process, including helping troubleshoot some DNS issues on my end. Nothing has been too much trouble, and they’ve made the whole process really easy. Highly recommend them!
Hello Nextgen Dog Collars team, Thank you for the wonderful 5-star review and for your confidence! It was a pleasure getting everything back on track for you, from dialing in your custom email domain settings to sending review requests to your past order list! I'm grateful you took a moment to write this up. Whenever you need a hand again, please do not hesitate to reach out! Thanks, Jay
The onboarding experience was amazing! Their staff is very friendly and well-prepared. They were eager to help, and communicate with me actively. They remembered the detailed situation about my store and noticed me about the new features that can solve my past problems. Thank you team :)
Thank you so much for your wonderful review, Sungwoo! It truly means a lot to us It has been a pleasure working with you throughout the onboarding process. I really appreciate your kindness and collaboration, and I'm glad I could help with your setup and keep you updated on new features that fit your store's needs 🌸
My correspondence with service representative, Mario, has been absolutely fantastic; all of my needs were met and the team was willing to honor our branding style while incorporating Growave's helpful loyalty tools. Highly recommend!
Hi, Thank you for your wonderful review and for sharing your experience with Growave. We're thrilled to hear that the platform has been able to support your brand's needs while providing the flexibility to maintain your unique customer experience. Our goal is to help merchants build stronger relationships with their customers through loyalty, rewards, reviews, and wishlist features that integrate seamlessly with their store. Thank you for choosing Growave and for being part of our community. We look forward to supporting your continued growth and success. Best regards, The Growave Team
Excelente aplicativo, melhorou muito o relacionamento com os nossos clientes
Hi there, Thank you so much for the 5-star review! I'm really glad to hear the reviews app has helped improve your relationship with your customers. Please don't hesitate to reach out anytime you need a hand. Thanks again for sharing your thoughts with us! Regards, Bina ———————————————— Olá, Muito obrigado pela avaliação de 5 estrelas — fico muito feliz em saber que o app de avaliações ajudou a melhorar o relacionamento com os seus clientes! Fique à vontade para entrar em contato sempre que precisar de ajuda. Mais uma vez, obrigado por compartilhar sua opinião com a gente! Atenciosamente, Bina
Janet was absolutely exceptional from start to finish. She helped me set up Growave and went above and beyond to ensure everything was configured correctly. She was incredibly knowledgeable, patient, and responsive, taking the time to answer every question thoroughly and explain each step along the way. Nothing ever felt like too much trouble, and her support made what could have been a complicated process feel seamless. Thanks to Janet, my loyalty program, reviews, and overall Growave setup are now running exactly as I had hoped. I genuinely couldn't recommend her highly enough. Thank you, Janet, for your professionalism, expertise, and outstanding support!
Thanks so much for your incredibly kind words! 💙 It was truly a pleasure working with you and helping bring your Growave setup to life. I'm happy to hear that everything is running just as you envisioned and that the onboarding process felt smooth and straightforward. Thank you for trusting me throughout the setup. 🌸 Best regards, Janet
BAK IS AMAZING!
Hi team, I really appreciate the 5-star review - thank you! It's wonderful to know I could sort out your wishlist question quickly and accurately. Don't hesitate to reach out anytime you need a hand. Thanks again for sharing your thoughts with me! Regards, Bak
Customer care ottimo, veloci e precisi. Consiglio.
Hi team, Thank you for your wonderful 5-star review! We're glad our customer care was fast and precise - whether it's the wishlist feature or anything else with Growave, we're always here to help. Thanks for taking the time to share your experience! Best regards, Jay ———————————————— Ciao, Grazie per la tua fantastica recensione a 5 stelle! Siamo felici che la nostra assistenza sia stata veloce e precisa - che si tratti della wishlist o di altro con Growave, siamo sempre qui per aiutarti. Grazie per aver condiviso la tua esperienza! Un caro saluto, Jay
The Growave team has been incredibly supportive throughout our experience. We reached out with a few custom requests, and they handled everything smoothly and much faster than we expected. Their team was always responsive, easy to work with, and willing to go the extra mile. We really appreciate the effort they've put in and would definitely recommend Growave to other Shopify merchants.
Hi Nothing Fits But team, Thank you so much for your kind words and recommendation! I'm really glad we could help with your custom requests and get everything sorted quickly for you. It means a lot to hear the process felt smooth and easy to work with. Wishing your store continued success. Thanks, Jasper
Team is great and really go above and beyond to make sure your shop is successful on their platform. Thank you!
Thank you so much for your kind words and for your feedback! We're thrilled to hear that you've had a great experience with our team. Helping our merchants succeed is always our top priority, and we're happy to know our efforts have made a positive impact. Thank you again for your trust and support - we look forward to continuing to work with you! Mario & The Growave Team 💜
We recently started using the Growave app, primarily because we were looking for a wishlist solution for our store. The IT company we work with highly recommended it, and it turns out to be a fantastic one-stop-shop for reviews, loyalty programs, and wishlists, all without exorbitant pricing. So far, we are incredibly impressed with their customer support. They are very fast to respond, communicate clearly, and have been extremely helpful with all of our customization requests.
Hi Lairos team, Thank you so much for your thoughtful review! I'm really glad Growave has been a great fit for your store. We've been happy to help with your customization requests, and it's great to hear the support has made a positive difference. I hope everything continues to run smoothly as your store grows. Best, Jasper Growave Support Team
مرحبا عزيزاتي كل جميلة جربت منتجاتنا يشرفنا ناخذ رأيك بكل حب
Hi team at Contessa Beauty AE, Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that you’re enjoying Growave and that our app has met your expectations. Your kind words truly mean a lot to us. We sincerely appreciate you taking the time to share your experience. Knowing that we’ve been able to support your business is the greatest reward for our team. If you ever have any questions or need assistance, we’re always here to help. Thank you again for your trust and support! Best regards, Bina Head of Customer Support Team ———————————————— شكراً لتقييمك الرائع بـ 5 نجوم! عزيزتي الجميلة، يسعدنا جداً أن منتجاتنا نالت إعجابك، وسعادتك هي أجمل هدية لنا. نقدّر من كل قلبنا أنك أخذتِ من وقتك لمشاركتنا رأيك بكل هذا الحب. مع كل التقدير، بينا
Generally a good app at a good price. We are using the Klaviyo integration and sending reviews and follow ups with Klaviyo. There was an issue with the way our external email devs set up the Review requests that some reviews were credited to the wrong customers. When first identifying the issue and reaching out to the Growave support team, they were quite defensive looking for reasons that our observation was incorrect and that the reviews were with the correct customers. Instead of being accepting of issue and working together in trouble shooting to find the root cause.
Hi Norman, Thanks for updating your review and for your honest feedback. We're sorry our initial response came across as defensive. That wasn't our intention, and we appreciate you working with us to identify the root cause. Your feedback is helpful, and we'll keep it in mind going forward. Thanks again for your time and support. Kind regards, Growave team
Excellent customer support and easy to use, thanks guys
Hello the Bennetts® team, Thank you very much for posting a 5-star review and rating our App! Best regards, Jasper
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