Preloved Branded review for Growave: Loyalty & Wishlist
Feb. 18, 2025
Great app for loyalty programs and wishlist creation! Very intuitive, easy to use on both ends! Growave team is also extremely helpful in solving all sorts of issues - smooth communication, timely responses and fast problem solving. Highly recommend it! I've tried a couple of similar apps and so far Growave is the best, definitely worth it. However, update to 2.0 version changed the reviewer's name presentation function which I personally find absurd. After the update, in the free version, client's full name and surname are visible under the review, and if you want to keep your Client's information private and only show the surname's first letter, well, then you need to upgrade to a paid plan. Shouldn't privacy be a default option? I understand that you want to give Store Owners flexibility, and that's amazing, but keeping Client's surname hidden is such a weird thing to ask us to pay for. What I love about the update is the new design, it's clean and professional. Thanks for that.
Dear team at Preloved Branded, Thank you so much for your kind words! We are thrilled that you enjoyed our app and had such a great experience with our support team🥰. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. Thank you for sharing your experience and for choosing Growave🙌🏻! Janat, Growave Support team.
Loyalty, Rewards, Reviews & Wishlists for Customer Retention