Mon Bar à Print review for Growave: Loyalty & Wishlist +
Oct. 10, 2023
The application is very good, but it has some flaws: -It's slow to load pages. -Regarding the rewards program, some ways of rewarding customers are not very effective. For example, customers can share or visit our social networks to earn points, but for sharing, they can cheat, meaning they share nothing and still earn points. Moreover, just visiting doesn't serve much purpose. It would have been better to give points in exchange for a "like" on the Facebook page or a follow on Instagram or Twitter. However, overall, it's a very good all-in-one application with a good price point. The big plus is the team that is always available to solve your problems, although there were a few problems I encountered that they couldn't solve. I recommend the application, especially if you need an all-in-one solution. I've noticed that the application is updated frequently, which is good news. I will also update my review after my customers have used the application.
Dear team at Mon Bar à Print, Thank you for taking the time to provide us with your valuable feedback and for giving us a 4-star review. We greatly appreciate your detailed insights into your experience with our application. 😊✨ We sincerely apologize for any inconvenience you've experienced, particularly regarding the loading speed of pages and certain aspects of our rewards program. Your feedback about potential vulnerabilities in the rewards program is essential for us to address, and we'll certainly take a closer look at these areas to enhance the effectiveness and security of the program. Your suggestions about offering points for actions like "likes" on Facebook and follows on social media are valuable, and we'll consider these options for future improvements. We're thrilled to hear that you find our application to be an excellent all-in-one solution with a competitive price point. We take immense pride in our dedicated support team, and your positive remarks about their availability are truly motivating. We look forward to your future updates on your experience with the application based on your customers' usage. Should you ever encounter any further issues or have additional suggestions, please don't hesitate to reach out to us. Your feedback is invaluable in helping us provide you with the best possible experience. 💞 Begaiym, Reputation Manager!
