Blondesister review for Growave: Loyalty & Wishlist +
Oct. 26, 2023
I'm currently using this app but I don't think I'll be using it for a long time, the inability to customize the rewards page is really limiting. In addition to the fact that it is not possible to have a LOGIN button when loading the page, which makes usability compromised by the user, because to log in he has to click randomly inside the page to see the log in button. I asked to make this button visible right away, but it seems impossible to implement. I'm not satisfied at all.
Hello Blondesister team, I appreciate your openness in sharing your experience with our app. Your insights are incredibly valuable to us, and I want to extend my sincere apologies for the challenges you've encountered while using our platform. I'm truly sorry to hear about the difficulties you've faced in customizing the rewards page and the visibility of the login button. Providing an intuitive and seamless experience is paramount to us, and I regret that we've fallen short in meeting these expectations. 😥🙏 Your feedback is being taken seriously, and we are currently in discussions with our development team to address the concerns you've raised. We are committed to working diligently to rectify these issues and ensure your satisfaction. Once again, please accept our sincere apologies for any inconvenience caused. Your feedback is instrumental in helping us improve and serve you better. Thank you for choosing us; we greatly appreciate your trust, and we assure you that we will strive to enhance your experience working with us. Begaiym, Client Care Specialist
