CIELOHUK review for Growave: Loyalty & Wishlist +
Jan. 12, 2024
When I mentioned the significant price increase in this review, I was offered a discount equivalent to the previous plan. If that is the case, they should make that offer uniformly to existing users. It is a very useful application, but I am afraid that there will be another significant price increase and I will be using it with the uncertainty of when the current discount will no longer apply to me. I feel that this is a company that can never be trusted.
Dear CIELOHUK Team, I want to express our gratitude for taking the time to share your thoughts regarding our recent pricing adjustments. In response, we've implemented an exclusive discount tailored for our loyal users. This ensures you have the flexibility to either remain on your current plan or seamlessly transition to the new one, now available at a discounted rate. Despite attempting to connect with you via both phone and email, unfortunately, we haven't received any response yet. Your feedback is incredibly valuable to us, and we are keen to hear from you. Please don't hesitate to get back to us at your earliest convenience; your satisfaction remains our utmost priority. Should you have any inquiries or suggestions, please feel free to reach out to us directly. Your loyalty means a great deal to us, and we are committed to addressing any concerns you may have. Begaiym, Client Care Specialist
