CIELOHUK review for Growave: Loyalty & Wishlist
Jan. 12, 2024
When I mentioned the significant price increase in this review, I was offered a discount equivalent to the previous plan. If that is the case, they should make that offer uniformly to existing users. It is a very useful application, but I am afraid that there will be another significant price increase and I will be using it with the uncertainty of when the current discount will no longer apply to me. I feel that this is a company that can never be trusted.
Hi the team at CIELOHUK, Thank you for sharing your feedback regarding our recent pricing adjustments. The primary reason for our updated pricing is the release of Growave 2.0, which includes enhanced Loyalty & Rewards, Reviews, and Wishlist programs. This upgrade ensures all new clients can fully benefit from the improved features and capabilities of the platform. To support our loyal users, we’ve introduced an exclusive discount that gives you the flexibility to either remain on your current plan or transition to the new one at a discounted rate. Despite our efforts to connect with you via phone and email, we have not yet received a response. Your feedback is highly valuable to us, and we would greatly appreciate the opportunity to discuss any concerns or questions you may have. Please feel free to reach out at your convenience, as your satisfaction is our priority. Best regards, Binazir Head of Customer Support Team Growave
Loyalty, Rewards, Reviews & Wishlists for Customer Retention