Snack Attack review for Growave: Loyalty & Wishlist +

Hi, the team at Snack Attack, Thank you for taking the time to share your feedback with us. We sincerely apologize for the negative experience you encountered with our application. Your feedback is always incredibly valuable to us as it helps us improve our services. We understand your frustration and would like to assure you that we take all reviews seriously. Regarding your concern about fake reviews, please note that Shopify strictly prohibits the posting of fake reviews, and we adhere to their policies rigorously. We regret that you faced issues with our app's functionality, particularly with the Rewards feature on the mobile version. We want to assure you that our team has worked diligently to address these issues. We provided a screen recording showcasing the fix we implemented. We would appreciate it if you share your thoughts about this. Please accept our sincerest apologies for any inconvenience caused. We remain committed to providing exceptional support and improving our app's functionality continuously. If you're willing, we'd appreciate the opportunity to connect with you directly to resolve any outstanding issues and regain your trust in our product. Thank you again for bringing these concerns to our attention. We look forward to the opportunity to make things right. Binazir, Head of Customer Support team