Windy Point Soap Making Supplies review for Growave: Loyalty & Wishlist +
June 20, 2024
It's an ok app. I've had nothing but issues trying to set it up but the support team has been helpful in resolving issues (5 stars for Yzat!) If you have a POS store this is definitely not the app you want to use. Not having an option to have a variable discount for the POS sucks. I'm too far into it with this app that I'll keep it around for now.
Dear team at Windy Point Soap Making Supplies, First and foremost, I'd like to express our sincere apologies for not meeting your expectations with our app. Your feedback is invaluable to us, and I want to assure you that we have taken it to heart. 🙇♀️🙏 Currently, the Growave app doesn't support a variable discount option in the POS system due to the limitations of the Shopify POS side. Unfortunately, they do not allow us to add this feature to their system. Aside from the POS system issue, our app offers integral features such as the 'Wishlist' and 'Reviews,' which enhance user engagement and build trust. Additionally, our Rewards program, Social Login, and Instagram Gallery features aim to improve the shopping experience and drive customer loyalty. Your satisfaction is our utmost priority, and it drives our continuous efforts to refine and perfect our offerings. Please feel free to reach out with any further concerns or suggestions. We are here to support you. Warm regards, Binazir, Head of Customer Support Team 💕
