Windy Point Soap Making Supplies review for Growave: Loyalty & Wishlist
June 20, 2024
It's an ok app. I've had nothing but issues trying to set it up but the support team has been helpful in resolving issues (5 stars for Yzat!) If you have a POS store this is definitely not the app you want to use. Not having an option to have a variable discount for the POS sucks. I'm too far into it with this app that I'll keep it around for now.
Dear team at Windy Point Soap Making Supplies, Thank you for sharing your feedback. We’re glad to hear that Yzat and our support team were able to assist you in resolving the setup issues you’ve encountered. We appreciate your kind words for Yzat! 🙌🏻 We understand your concern about the lack of a variable discount option for POS stores. At the moment, the Growave app doesn’t support this feature within the Shopify POS system due to limitations on Shopify’s side, which unfortunately prevents us from adding it to their system. Once it becomes available, I’ll make sure to inform you right away. 😊 We appreciate your decision to continue using the app, and we’re here to support you as you move forward. If you have any further questions or need additional assistance, please don’t hesitate to reach out—we’re always happy to help. Best regards, Binazir Head of Customer Support Team
Loyalty, Rewards, Reviews & Wishlists for Customer Retention