The Anime Supply review for Growave: Loyalty & Wishlist
June 27, 2024
The "buy now button" on my store's product page was not loading properly. Upon investigating I was able to identify custom code changes in the product-template.liquid file as the cause for this behaviour. There is some residual code from the app [Growave: Loyalty and Wishlist] which interferes wuth the product-form - so the buttons. This app's developers have no responsibility and leave bugs in theme that interfere with other buttons. I don't think they did this on purpose, but it leaves room for improvement.
Hello, The Anime Supply team, Thank you for sharing your feedback and bringing this issue to our attention. We appreciate your thorough investigation and the detailed information regarding the problem with the “Buy Now” button on your store’s product page. We understand that residual code from our app interfered with the product-form, affecting the buttons. While this wasn’t intentional, we acknowledge that improvements can be made to prevent such conflicts in the future. I’ve ensured that the issue has been resolved promptly. We’re committed to continuously enhancing the functionality of our app to ensure smooth integration with all themes. I’ve also reached out to you via email a few times and haven’t yet received a response. Would you mind taking a look and letting me know your thoughts? Best regards, Binazir Head of Customer Support Team Growave
Loyalty, Rewards, Reviews & Wishlists for Customer Retention