Sonela review for Growave: Loyalty & Wishlist +
Sept. 10, 2024
Customer service is really EXCEPTIONAL!! We've been providing web design and development services for more than 15 years and we've used a lot of apps, plugins, themes etc during that time. I spotted a general problem with the rewards sign up feature and rather than being told 'we'll solve this in the next version', the problem was resolved IMMEDIATELY. I have never experienced support quite like it. Highly recommended!!
Dear team at Sonela, Thank you so much for your amazing feedback! We're pleased to hear that our customer service exceeded your expectations, especially from someone with so much experience in web design. It means the world to us that we could resolve the issue right away and provide the support you needed. If there's anything else we can assist with, don't hesitate to reach out, we're always here for you! 🙌 Thank you for the recommendation and for being a part of the Growave family! Best wishes, Janat ​Customer Support Manager 💙