Innovative Journaling review for Growave: Loyalty & Wishlist
Dec. 2, 2025
I have had this app for years. They used to be great but now the Wishlist and Rewards are not working correctly. There is nothing in documentation to help with the issue and... THERE IS NO SUPPORT WHATSOEVER. I have been trying to get a reply from support for over one month. So just be aware that recently, in my experience, THERE IS NO SUPPORT AT ALL.
Hello Innovative Journaling team, First and foremost, I want to sincerely apologize for the challenges you've encountered with our application! We are sad to know that you missed our multiple replies. :( We’ve just reached out to you through one of our support tickets regarding your issue. Could you please check your email and get back to us so we can help resolve the situation? We take all feedback from our merchants very seriously and do everything we can to address any problems promptly. We look forward to your response! Best regards, Joel
Loyalty, Rewards, Reviews & Wishlists for Customer Retention