ROTD Crafter's Corner review for Growave: Loyalty & Wishlist +
Sept. 23, 2020
Seriously not happy with this app. I thought i was getting an all in one automatic app, as this is how it was explained to me. If someone comes in my store and makes a purchase...they get points when they check out. if someone comes in that was referred by someone else, the referrer gets points...all not true. I have a free app that already does what this offers. I don't see the point of spending so much money to get nothing extra for it. I want my IN STORE customers to get a bonus...not make myself work harder! Can i give it negative stars for false advertising?
Dear ROTD Crafter's Corner team, First and foremost, I'd like to express our sincere apologies for not meeting your expectations with our app. Your feedback is invaluable to us, and I want to assure you that we have taken it to heart and have acted upon it.🙇♀️🙏 Our Reward program, in particular, has undergone significant refinements. Today, it works much more efficiently, benefiting countless businesses every day by enhancing customer engagement and loyalty. We've carefully crafted it to ensure that it not only serves its primary purpose but exceeds expectations. Beyond the Rewards system, I'd like to highlight that our app has always been equipped with integral features such as the 'Wishlist' and 'Reviews'. The 'Wishlist' allows your customers to bookmark their desired items, enhancing user engagement, while the 'Reviews' feature provides a platform for authentic feedback, reinforcing trust and facilitating informed purchasing decisions for potential clients. Your satisfaction is our utmost priority, and it drives our continuous efforts to refine and perfect our offerings. Know that we're consistently working to make our app the best version of itself, so it serves your business's needs seamlessly. 🥰 Warm regards, Begaiym, Reputation Manager!
