Steel Warrior Studios review for Growave: Loyalty & Wishlist +
Jan. 6, 2021
**Subbed at the $69.99 level ** The app itself is a great little system, very clean UI, easy to follow and manage. Works very well on my webstore, and my customers are thrilled I can finally offer a wishlist/loyalty points system. The review feature is definitely worth installing, picture reviews are fantastic, and with the reviews being motivated by loyalty point rewards, ive had 15 reviews in 24 hours versus 3 years of my store being very busy and only receiving 115 reviews. The loyalty rewards really do work, and i couldn't be happier. Now the customer service.... Is on another level. They have a built in messenger app right in the UI of the app, and are VERY responsive. I installed this app on Jan 1st, they integrated it on an international holiday.... They then helped me with about 10 special requests i submitted to change colours, icon placements, etc. All done and finalized in a single business day while maintaining great communication. You might be able to patch together a few other apps to do what this one does and maybe save yourself $5-10 a month, but the customer service here cannot be matched. Shopify veteran of 3 years and this is the first app thats blown me away with the excellence of the service. 10/10
You knocked us off our feet team at Steel Warrior Studios,😍 Please accept our deepest and sincerest gratitude for leaving a heartfelt review full of warmth, time, and appreciation. We absolutely understand how special it can feel when your queries are fulfilled in a timely manner, and we are so delighted to hear that we were able to accomplish that for you. We are committed to providing you with excellent service to meet all your needs and expectations. We shall note that our hearts just keep thanking you and thanking you for putting confidence in us! May you continue to trust and rely on our Company. We strongly believe that together we will reach great results. 🥰 At this time we wish you a Happy New Year. May this year bring success to your business and all the best to you!🌟