Sugar & Cream Vintage review for Growave: Loyalty & Wishlist +
Feb. 10, 2021
Where do I begin, I can't write in words how thankful I am for their customer service. First of all, the reason I choose Growave for our website's Wishlist function is because the clean and tasteful design. They let us customise Typeface and colours to match the look of our website. The other apps have clunky, messy border and box that can't be edited out. Growave let you go bare and minimal if you want to. The integration could be done by yourself, but in my case it doesn't work. Tattu and her team wasted no time in replying and help integrated the whole Wishlist system into my site over the a couple days. One thing to take note is, you might want to check what it's going to look like when the whole Wishlist system is installed into your header menu. In my case, the dropdown of 'My account' wasn't really necessary, so Tattu and her team quickly help me removed them. There are other problems where Growave's snippet crashed with my Theme's widget (in this case, the mobile search bar). But the point is you can always count Growave's customer service team to be the most responsive, sympathetic and effective problem-solving oriented team ever. The apps has its flaws (the integrations and codings are not that simple to do for non-developers), but the design and customer service outweighs that problems greatly. I appreciate that a lot. They also have many interesting and useful apps I hope to come back and install later, may be for a pro plan when our store expands. You just want to do business with them after witnessing their amazing service for the whole week with only free plan. Go for it!
Words cannot describe how grateful we are for such a genuine and amazing review. While Sugar & Cream Vintage places stars next to Gorwave, your team is our real star. Most people don't bother to leave reviews about positive experiences non incentivized, and that's what makes you the star. 🌟 We are beyond happy that you are loving our Wishlist app. For you to name the design of our Wishlists “clean and tasteful” - is the best compliment! Besides that, widgets and colors can be easily customized & edited from the admin panel. It is not hard to imagine how hard it might seem to start using something new, but no need to worry, because our support team is always there to assist our beloved customers in any matter they have. 😇 We always try to respond and fulfill requests as quickly as possible and the fact that you called our customer service the most responsive, sympathetic and effective problem-solving oriented team ever - just made our day and put smiles on our hearts. ❤️ It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. It was such a pleasure for us to work with your team and we cannot wait to see your store to grow even bigger! 😍 Please be sure to come back and try out other interesting and useful apps of Growave. We are looking forward to working with you again! ✨ Best regards & take care. 💖
