MHD review for Growave: Loyalty & Wishlist +

Aug. 13, 2021

I recently began using the Growave app and have found it nothing but useful and amazing! The customer service team has been exceptional in assisting me with any issues I have. As well, the process of integrating the wishlist button, reviews and rewards onto my website was smooth, however, when I faced challenges, the customer service team in collaboration with the technical team were always there to assist me! All I can say is that this is a beautiful/very useful app, with a top-notch team behind it. Update - as of August 13th 2021, I am updating my review to give further praise to the team at Growave, especially to Tina & Alex who are part of the support team, and the Dev team as they have truly provided support to me like no other company ever has with my business. Let me give a back story. About a week ago I learned that the Shopify theme I was utilizing for my store had released an update and so during the weekend I was working on updating my site. Accidentally, without remembering to save or duplicate my original store version, I deleted it. It felt like my world was over. All the months of work are all gone including the integration done for me by Growave. Over the week, with an incredible effort from myself, my cofounder, and my team, we were able to piece the site back together. Unfortunately, Growave's integration was lost. In my mind, I could only imagine the backlash I was going to receive from the Growave team as they were supportive and they went over and beyond with the first integration, now I have to tell them I deleted all the code and they will have to help me redo it (Keep in mind if I had received backlash for that they would have been absolutely justified). However, I informed Alex and Tina about what had happened and they met with so much love, sympathy, and understanding. They were so kind and amazing to me and worked with the dev team to integrate all the features and get my site back to the amazing way it used to look. I know this is such a long review but I just want to thank Alex, Tina, and the Dev team for all their effort. It means a lot to me and thinking about how everything played out makes me want to cry with tears of joy. Thank you so much to the entire Growave team for all they do and I know as my company becomes successful I will continue to tell this story and let people know how Growave was a company that contributed significantly to my business success! Thank you all again. Love you all.