CHUU review for Growave: Loyalty & Wishlist +
Aug. 24, 2022
Very disappointing since the update. I am usually very happy with Growave but the Instagram feature stopped working for over a month now. I reported the issue immediately and no one is able to help. I used to display our influencers Instagram pictures with a specific hashtag and tag the products. Now this does not work and I can only display and tag pictures posted on our IG account (not pictures from a specific hashtag). I would change my review as soon as this issue is fixed.
Dear team at CHUU, I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention🙌🏻. Regarding your query, I'd like to kindly let you know that our app gives a signal to Facebook via the API, but Facebook's tokens are coming in invalid due to the hashtag posts not being displayed. However, our dev team worked with the Facebook support team and we were able to fix the issue. I have sent you multiple messages and would really appreciate it if you will get back to me in order for us to make sure everything is working correctly🤗. We appreciate your time and do hope that you will reach out to us soon✨!
