ChargeTab review for Growave: Loyalty & Wishlist +
Aug. 25, 2022
If you want to use Klaviyo with this app - STAY AWAY! The integration used to be good, but since they redesigned the app, the integration is brutal. The timing dosen't trigger emails through klaviyo. I've been trying to deal with their customer service in Kyrgyzstan for 6 days and I keep getting this message "Please let me clarify this moment with the developers and get back to you!" The first line doesn't have answers for anything. $99.99 a month for a brutal app - STAY AWAY
Hi, the team at ChargeTab, We are terribly sorry to learn that we have let you down😔. We sincerely appreciate you bringing this to our attention since we are always looking for ways to improve. I'd like kindly let you know that we have fixed all of the issues with Klaviyo and now everything should work smoothly. I really appreciate your constructive criticism that allowed us the opportunity to improve and do better🙌🏻. We would appreciate the opportunity for a second chance. I would also like to talk to you personally to ensure that we take all the necessary steps at providing you with the 5-star experience we are known for✨.