All reviews

Rating Breakdown

  • 5
    93% (153 ratings)
  • 4
    4% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    1% (1 ratings)
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4 / 5 Share

Oct. 1, 2020

App could use a few improvements in the partner settings-allowing for partners to be in different groups so they can receive multiple commission structures depending on promo code given. However, customer support is always helpful. Thanks Simon for the help with our PayPal Integration issue!

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 11, 2022

Great app. Amazing customer service. Easy to use and they've add a lot of customizability recently.

Using app

About 2 years

Total reviews

6

Average rating

5.0

3 / 5 Share

Sept. 23, 2020

Tried GrowthHero but it wasn't for us. I found it too complicated to set up. In addition, it's quite hard to figure out how to do the set up whilst NOT being live. We kept getting sign ups, while we were still configuring the templates etc. Customer service is very responsive though.

Using app

10 days

Total reviews

8

Average rating

2.4

Developer Reply

Hey Sandra, We’re sorry to hear that you’ve found GrowthHero.io too complicated to set up and totally understand that this is frustrating. We were deeply focused on implementing feature requests from our customers over the last year, which caused our onboarding to fall a bit behind. I have passed along your comments to my team, and we are looking into different options that we can provide to make this process better for our users. Currently, we’re working on releasing a YouTube channel with tutorial videos for the app. On top of that, we’ve recently released the refreshed and upgraded onboarding module and the TODO list with all of the app’s most essential features. Each of them provides a link to a more detailed documentation page about the given topic. If you’re willing to, please re-install the app and let us know so that we can help you setting everything up right away. I have restarted your trial period so there will be no charge. Thank you so much for the feedback, and looking forward to hearing back from you! Mike | Co-Founder GrowthHero.io

5 / 5 Share

Sept. 22, 2020

Loving our experience with GrowthHero. Simon T and the team are wonderful to work with. Setup was easy and execution has been great. We have 35 Affiliates signup so far and it looks like we will keep going a long time! Thank you!

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 16, 2020

This is a pretty comprehensive app. It felt like it was the right mix of offerings for the price. One of the best things about this app is their help. It is AWESOME. They most definitely get back to you in less than 24 hours, and you have the same person who will go back with you multiple times within a day and also within a few minutes of you sending your note. Dagmara understood the problems that felt a little complicated and then provided incredibly detailed and CLEAR directions. It's a bummer to not have phone or live chat help, but Dagmara was amazing. And I had that experience with another person prior to the latest... so it's consistent.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2020

This app is affordable and has good functionality. Also, the support is very responsive and helpful. I hope they continue to improve features, but I am happy right now.

Using app

15 days

Total reviews

7

Average rating

3.9

5 / 5 Share

Sept. 11, 2020

When researching an affiliate app to use with my Shopify store this app stood out to me. I love that the customer service team is quick to respond and take suggestions for development. You won't be disappointed with this app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

Simon and Dagmara have proven to be very patient and helpful with my probably redundant questions. I am neither a digital native nor an English native but I am looking forward to get the app running.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

So far so good! Just installed the app and set up is smooth. Only thing is, I don't understand some things, so it gets a bit difficult but that may be my fault. Still learning how the Ambassador world works! Luckily cs has already responded quickly to multiple questions that I have. Thank You!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

So far so good. Easy to customize. I'm hopeful this will be a great app! More updates to come....

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2020

perfect affiliate app - reasonably priced and fantastic live chat support, very helpful and simple to use. I would recommend!

Using app

12 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 10, 2020

Customer Support is fast response and very helpful. Since this apps have many feature, I need the CS can help and assist us immediately and give the solution.

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 26, 2020

I used this app to help me track my affiliates. So far it is good. It would be better if it had more of a step by step for set up.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

July 26, 2020

so far so good, easy enough to set up, although I've only just installed the app so time will tell.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2020

So far the app works as described and support has been very helpful setting up a new smart link for a partner:)

Using app

19 days

Total reviews

5

Average rating

3.4

5 / 5 Share

July 17, 2020

Simon was incredibly helpful for me + fixed something I was told for a long time (by Shopify) was unfixable. Highly recommend this app!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2020

new app for us. So far so good! Relatively easy to set up it seems. We will have to wait and see how it performs!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2020

Ive used many affiliate apps and this one is super good. Very easy interface and easy to set up. Support is quick to set up and get started. The information is clear

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2020

Amazing App. is there a way if I can pay affiliates only for the 1st order they referred. I mean repeat orders from their referrals need not be paid

Using app

5 days

Total reviews

2

Average rating

3.0

5 / 5 Share

July 8, 2020

GrowthHero is intuitive and smart. We just processed our first payout during the first month of use. Setting up the PayPal API was a bit tedious, but Simon in the support department was fast and responsive and solved my issue. Looking forward to expanding our use of GrowthHero.

Using app

Over 2 years

Total reviews

5

Average rating

5.0