All reviews

Rating Breakdown

  • 5
    91% (128 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2020

Very good app, very good customer support, i love it. Thank You for your help. www.gabonijewelers.com

Using app

11 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 17, 2019

Perfect apps, the Support is very reactive. I have now right data in Adwords and Google Analytics :)

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

Very robust tracking solution! All the custom events and datalayer data needed for an ecoomerce can be found here! It's super duper convenient and scalable to track GA, Facebook, Google, Criteo, Emarsys and other marketing channels using Elevar solution. All you need is to write some scripts for some hack here and there to leverage on. Thanks to Brad, He has been a great help. - Momo Althea

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2019

Elevar allowed us to dial in our GA and GTM (Google Tag Manager) in with laser precision. Shopify/ReCharge relationship has presented a lot of challenges for us in data and conversion attribution, and after months of struggling with it, we finally found success with Elevar. Would give it 10 stars if I could.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2019

Alex and GTM Suite offer a great support, the APP really works and help you handle in an easy and detail way Google Tag Manager. Thank you Alex!!!

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2019

Super great app. They can do the installation for you which is very helpful. I had no idea how to install the GTM myself so without them I would have never managed to get this set up. They saved me for sure. Totally worth the money.

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Amazing App and more amazing customer service! this App resolve all remarketing tag problems within google ads and made my life so easier! any problem that I had brad - the founder replayed immediately with a solution! thank you so much, guys!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 30, 2019

Great app, excellent customer service ! Brad is very helpful, always giving great explanations and solutions ! You won't regret !

Store

Lozeau

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2019

UPDATE : Their founder called Brad was very helpful and assisted me with fixing the duplicate tracking issue with my website without any cost at me. Thanks brad :)

Using app

6 months

Total reviews

27

Average rating

4.4

Developer Reply

Hello - this is Brad, founder of Elevar. I apologize for your experience so far with the app and will do my best to ensure we get things worked out for you! We strive to respond to all support questions within 24 hours but did not respond to yours until 30 hours after submitting. I responded to your inquiry yesterday and helped troubleshoot your GTM account and found old AdWords tags from 1 year ago that were still firing on all pageviews. I look forward to ensuring your AdWords remarketing tags are 100% accurate. Thank you. Brad

5 / 5 Share

July 3, 2019

Excellent app. Easy to use. You need to have a little technical know how, but the Elevar Team is ready to assist where they can to make it easy. My GTM Data Layer is working and I'm happy. Google Retargeting Here we come. Danielle

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2019

This is the only app I found making my Google Dynamic Remarketing Ads work. I had tried many apps before but all of them included tags that did not work properly. With the little help of Brad, due to my limited technical knowledge, I have my Ads up and running again.

Using app

14 days

Total reviews

16

Average rating

5.0

5 / 5 Share

May 21, 2019

Great app that fixed a lot of problems in the past. Best of all they have amazing customer service. I emailed them to many times to count and they always respond quickly and deal with any request I have promptly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2019

Good app, tracks all my orders, had some probs in the beginning but they helped me out. A realy must have app

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

April 17, 2019

Brilliant App. Having worked previously with GTM, it's been a rough ride implementing and configuring on websites, but with this plugin combined with the support provided by the Elevar team - This was a joy ride! The extra data we now collect gives us a solid foundation for strategic planning going forward.

Store

Ishka

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

April 5, 2019

Before purchasing, I was a little sceptical about investing in the app because of the price but because I rotate through products frequently in my store and to easily access and edit Shopify's backend you need an enterprise subscription, I decided this would be a good long term investment and security against errors on my behalf if it worked properly. After purchasing I ran into a problem where I installed the code incorrectly and therefore emailed Brad & Ann and they were very quick to get back to me. They sent me an article containing common solutions to my problem and after trying them, they didn't work. Brad then took the time and effort to request access to my store and actually went into my backend and fixed the problem himself. The app imports everything you could possibly need to solve data layer, enhanced eccomerce, Facebook retargeting, and Google retargeting problems into your Google tag manager account and has custom firing optimization to ensure you are getting the most data out of your traffic. I am thoroughly impressed with the app and even more so with the customer service. I highly recommend this app to anyone looking to stick with their Shopify store long term or anyone who is prone to making mistakes while coding on their backend. This app saved me countless hours of work. The time I saved was worth more than the $99 alone and because its a one time fee, the app will continue to provide value far into the future. I would honestly give them a 10/5 if I could. Thanks for all the help guys! Kevin Faragher https://ambitiousathleticgoods.com/

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 8, 2019

Edit: Brad was very helpful and assisted me with fixing one issue with my website. He made the necessary changes and explained me all of them in details. The time will tell if everything is ok, but if not, at least I know that behind this app there is a great support ready to help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi - this is Brad (founder) from Elevar and I am sorry. My response to your questions/issues was unsatisfactory which I will make right so we get to the bottom of your issue/questions. Regarding response time - your last email into our support was during the time period where our service system - Hubspot - had a major system outage which caused days worth of delays in our tickets and updates - https://blog.hubspot.com/customers/a-note-on-the-march-28-outage While I don't like making public excuses - this is why we did not respond in typical fashion within 24 hours. I honestly did not see it. The product ID undefined question is one that varies store to store (and many times is a false positive reporting in AdWords) but will happily assist on a screenshare to troubleshoot. My direct email is [email protected]. Thanks and I hope you give us a chance to make this right.

5 / 5 Share

March 31, 2019

This app has really made an impact on our sites ability to gather data. Previously, our site was only showing half our funnels, events, etc. In addition, we weren't very confident with the data and unable to make decisions based on it. This plugin immediately fixed those issues for us and basically gave us access to everything we had been missing in the enhanced ecommerce portion of GA. The customer support of Elevar is incredible as well. They helped get everything installed and working properly with GA and GTM. Highly recommended.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2019

You rarely encounter a company that helps before going in to commercial details. Brad and his people have a company that does! I had a huge problem for over a year getting my conversions to show in UA as session data got lost between Facebook browser and a psp opening a banking app on mobile devices where Shopify and my PSP could NOT help me. Brad fixed it for us!! Before even asking me if I wanted to be a paying customer. The result: I have send him an e-mail if I could please become one of his customers! I want these guy's on my side to further scale my business!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

Can't speak too highly about the customer service from Brad who has been incredibly helpful sorting our Google Analytics and getting us started with tagging

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 2, 2019

Incredible customer service! Brad double checked my work to make sure I did everything correctly! Highly recommend

Using app

20 days

Total reviews

2

Average rating

5.0