Elevar Conversion Tracking
Add server-side conversion tracking to improve data accuracy
Rating
4.6
feedback
154
chart
#55
All reviews
Review RSS Feed
Nov. 24, 2020
THIS IS AN UPDATED REVIEW. We have to admit that in the beginning, we struggled a bit with the app. However, the support that we got with the app from the team is phenomenal! Within an hour we got a video call with the team and they took all the time to explain everything to us and run us through the different options and how to make the best of it. To be honest they actually went out of their way to help us and get us up and running in the best possible way. It is service like this that makes Shopify a fantastic platform with true eCommerce professionals! Thanks, Brad for all your patience and support. We truly appreciate it.
Hi Michael - Brad from Elevar here. I am very sorry for the frustrating onboarding experience you had in getting setup. Here is how I want to make it right: 1) I've already personally responded to your ticket with a Vidyard video walk-through and have offered a 1:1 screenshare to get things sorted today 2) I've offered a full refund - no questions asked 3) If you are still interested in Elevar for sitewide tag management then we'll review your GTM account setup at no charge to ensure your foundation is set up accurately Thx again for giving Elevar a try and I look forward to making things right.
Nov. 12, 2020
Awesome!! Have been struggling for years bring together all of our tracking separately in Google Analytics, GTM, Google Ads (Search/Shopping/Display), Facebook, Pinterest etc and have finally found an App that makes it all work. In 10 years of ecommerce haven't experienced this level of quality support. Thanks team.
Oct. 30, 2020
Amazing support , thank you Elevar team. I rarely write review , but after getting very good support from the team , I felt obliged to give them 5 star review.
Oct. 27, 2020
If you're looking to save time and have a pretty good dataLayer, this is the app you need. They have amazing support as well.
Sept. 2, 2020
We have not had a good experience with using Elevar's platform. Their dashboard app looks beautiful at first, but after using it for a while it appears to not be intuitive. The funnels feature setup is difficult to understand as it doesn't provide enough tooltips to understand what things like "matches regex" is and we discovered the funnels data was completely unreliable as the founder said the "Google Analytics API was having issues," yet we haven't received any updates on it being fixed, so the promised funnels feature is just inoperable. They don't proactively seek out user feedback such surveys or anything to improve the customer experience. They have only been available through minimal email support and we've tried so hard to work with them on getting started for months now to the point where we've basically just given up and have experienced extreme buyer's remorse as a result. This app seems to be meant for very experienced data analysts and not meant for the average small business owner who desires an intuitive platform for setting up funnels---so buyer beware!
Hi Josh - this is Brad (Founder). I appreciate your candid feedback on our custom funnel builder feature and general UI which you've shared with us before (and we very much appreciate). We have already taken some action to try to improve based on your tips. I agree with your last statement in the review. If a small business owner is looking for a solution to just build custom funnels on the fly - we are not the best tool for the job. However this GTM App on app store is purely focused on getting Google Tag Manager installed properly with the dataLayer and 20+ pre-built marketing tags that can be implemented within GTM. This along with the ability to add custom event tracking is what we truly specialize in. Regarding my quote around GA having API issues for the funnel builder: we are indeed 100% reliant on the data returned from the GA API to help build these. Unfortunately there are known sampling issues that we don't have any control over no matter how much we ask for fixes. I've gone ahead and refunded your full purchase for the trouble. Thank you again for taking the time to provide candid feedback - it helps us improve our product and service. Brad ([email protected])
June 27, 2020
Nice app. Developers are very helpful and eager to get you going. For a fee they will set you up with all you need. We really needed that because we don't know much about installing, using or executing tag management. We hope this app will help us to understand some things as we learn how to use tags.
Thank you so much for the kind review! Tag management is an ever-changing skill, too. If you need anything please don't hesitate to reach out! Thank you so much again for your business.
June 22, 2020
Great app for setting up Google Tag Manager on your Shopify Store. Would recommend, incredible support as well. Thank you for the help earlier Mario! (Y)
June 15, 2020
This "app" is perfect if you want to start using Google Tag Manager. Every tag you need to start are included in this. Customer Support is top grade and super efficient. Worth every penny.
June 9, 2020
If like us you are considering the best way to integrate GTM into your Shopify website, look no further. Mario and his team are professional, knowledgeable and provide some of the best customer service I have yet to encounter (on Shopify or elsewhere)! The installation was performed quickly and comprehensively - despite being capable to install and configure GTM myself the cost-benefit on this service makes it an EASY choice and allowed me to focus on more important site-launch tasks. At all steps of the process there was communication, explanation and questions as to our preferences for install. If something was beyond the scope of the original project, this was clearly communicated and Elevar provide one-off and subscription support options which is very handy. Overall I cannot recommend them enough - professional, personable and the integration simply works without issue! Excellent work and thank you to the Elevar team!
June 8, 2020
This app saved me at least 20 hours. If you consider your time worth more than $10/hour, then this is a no-brainer. I ran into some issues (user error, not the app) and their support team was fantastic. Everything was solved within 24 hours. Now that I discovered Elevar, I will never, ever, ever do this manually again.
June 1, 2020
i used this App to tag my website tagged and tracked using Tag manager, it works perfectly and the Support team are the Best. thank you guys for the great support, and thank you for the assistant you are providing.
May 27, 2020
Worth every cent. I had partially set up GTM and GA but hit some road blocks in my knowledge and ability. I installed this app and leapfrogged my previous setup. I am finding lots of value in working through Elevar's funnel articles too - and when I'm getting stuck they're there to help quickly and friendly. Highly recommended for anyone who values iterative improvement to their site and business.
Thank you so much for the kind review! I'm glad you're enjoying our additional content as well - we'll keep sharing for sure! Thanks again.
May 20, 2020
The Elevar team was able to help with questions and concerns I had in getting the app installed and ready to rock!
Thank you so much - we very much appreciate your business and willing to work with us! Let us know if we can be of any additional service.
May 1, 2020
Great service - Elevar always makes sure that GTM (and any customizations) are implemented properly.
April 29, 2020
Excellent app with spectacular customer service. We had a few small issues and Mario had super quick and detailed responses on how to fix everything. Would definitely recommend this app for anyone wanting to save time setting up GTM
April 27, 2020
Plugin had very clear instructions and I was able to follow along with ease. I did, however, experience an issue getting a Google remarketing audience populated but the developer was able to resolve my issue with ease. I have no reservations recommending this plugin or the development team behind it!
March 24, 2020
Great app that provides a custom solution for your tag/tracking needs. Really responsive and efficient support provided from the Elevar team as well. Thanks so much for your help!
Thank you so much for your review - very much appreciated :)! Let us know if we can help with anything else. Sincerely, Elevar Team
March 2, 2020
We've setup our Google Tag Manager super quick and affordable with this app. I decided to write a review because I'm amazed by the level of support they are offering. Thanks Katie and Mark for the great onboarding!
Feb. 12, 2020
Very good app, very good customer support, i love it. Thank You for your help. www.gabonijewelers.com