Elevar Conversion Tracking
All reviews
Bad APP, Bad service, Bad support! They are all death if you want to get some support, but they alive if they want to ask you pay for money.
Hi Jason -- this is Brad -- I wanted to take a minute to apologize here. We previously had a process in place to cancel accounts that had more than 3 monthly invoices unpaid and have been unresponsive to any of our outreach requests. Based on our private communications between us, we've already adjusted this process internally to prevent from happening again in the future. We should have handled this better and have refunded/credited you with 6 months for the trouble. Thank you for giving us an opportunity to improve. Brad
Dana at Elevar is an absolute superstar. Always happy to go above and beyond. I can't recommend Dana and Elevar highly enough!
Helpful support, replies fast to all questions. Used the app to set up Google analytics and facebook server-side integration.
Elevar is a powerful app, but it seems too complicated for most non-tech users. Fortunately, their customer service is amazing, dedicated, and helpful! Highly recommend it for every online business! Special thanks to Mario who helped me a lot when I got trouble with the app and things related
One of the best apps of this type. The customer support is top! Very fast, efficient and professional. Thanks a lot Mario!
Setting up Elevar has been a great experience thanks to Mario's excellent help. Our analytics data had a few holes and Mario helped us implement Elevar's server-side tracking and set up GA4 too. Cheers!
I leave 5 stars only because there is an Elevar Lead Specialist called Mario. He is an amazing person and basically, he solved everything for you!!! Do not panic if you do not have any technicians. This guy can help you set up everything. I love what we have right now.Thank you Elevar, Thank you Mario!
Elevar has been extremely helpful in improving many aspects of my Shopify store. I highly recommend their app and services. Felipe and the team have been helping me for over 2 years and the team is very skilled.
Update 12/29/23: We just realized that the Data Layer is not at all compatible with Archetype themes (out of stock) and requires a lot of work to make it compatible. For example, all of those events were not tracked for the past 12 months since we didn't realise it and Elevar did not notify us: - View Item - Click Item - View Cart For the price of $150, I would expect to be notified if 1/4 of e-commerce's most important metrics are not being tracked! I's a great app that, although not being cheap, offers great support, a big library of pre-made tags and the ability to monitor any errors. Given the fact that so many things (Facebook, Google Ads, etc.) rely on correct event tracking, I would say it's worth investing in a good data layer.
Elevar is great and fairly easy to use. Support agents are great and detailed, as well! Elevar offers many pre-made tags and templates for the ease of use.
Superb. I've worked with Elevar a couple of times now and it's become my first port of call for linking up Shopify with GA, FB Pixel, Hotjar etc via GTM. The platform is easy to use with an excellent knowledge base to back you up, and in situations where you need them, the support is top-quality. If you're a total novice, I recommend getting on a plan with more support and the 'done for you' service - you'll save yourself lots of pain and worry.
Ultimately I think if you are going to do it then go all the way and get Server-side tagging. It also appears that Shopify Plus would provide maximum value. I'm currently on client side tagging and non-Plus Shopify. The app did save me tons of hours of testing and coding to pull in data. The customer support rep Mario has been very helpful in fixing any implementation issues I had. I think there could be a better onboarding process for non-Plus non-server side implementation.
Thank you so much for the kind feedback! We agree that we can improve the non-Plus, non-server-side tracking onboarding and will do so. Thank you again for taking the time to share this review.
Still getting used to Elevar. BUT, Amanda from Customer Success was incredible. She was quick and responsive and even followed up when I dropped the ball during install. People like Amanda make for a great experience and speak to the reliability of the brand. Otherwise, I've heard great things about Elevar from other store owners. Would definitely reccomend.
Great application, you only need Elevar Tag to manage Google Ads, FB Ads, Tiktok, Bing Ads. Quick support team,
I used Elevar for a while now, it's super easy to use and very helpful. The support is super fast to reply and always happy to help.
Mario just did an amazing work helping us, and the Elevar team and app is a super valuable asset. They are on your side to make sure everything is tracked properly, and the price is more than fair. Thanks Mario & Elevar team!
Great application and even better team. They assisted with getting all of our tracking/tagging working and Jerica from their product team was incredibly helpful in making sure everything worked properly. Highly recommend.
The Elevar is incredibly powerful, all data you ever need is already there, the main tags are already setup. Then Mario and team have been a powerful and so fast to reply and help, they helped me to create the variables that I missed. I strongly recommend this app; in these conditions, paying is the best way to save money. Thanks again ; Romain from Chefclub
Excellent product and first-rate technical support, especially from Mario. Highly recommended to anyone who needs to ensure their conversion and tracking is done right.
It's simple - if you want your tagging done right, go with Elevar! They definitely know what they're doing and from our experience there is no one better in the market. Plus the support is simply amazing - thank you Mario! We're on the Advanced Plan and it is worth every penny :)
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