Elevar Conversion Tracking
Get Elevar & Never Miss Another Conversion - 99%+ guaranteed
Rating
4.5
feedback
141
chart
#49
All reviews
Rating Breakdown
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Jan. 27, 2021
Brilliant APP and team. The solution they provide is top notch and whats better is that they are really prompt to help you in case you encounter a problem.
Jan. 6, 2021
I had a few hiccups with the setup, but the Elevar support team was just magnificent!... Specially Mario Mendoza. This is a great and stable app with a great team behind it. Highly recommend.
Dec. 9, 2020
This is an updated review. I had some trouble setting up this app and was really frustrated with all the errors received on my Google Ads account. Have been going back and forth with email support and then finally Brad came to the rescue, fixed all the issues, and answered all my questions. Now I am glad that I installed this app. Brad and Mario were very professional in dealing with my queries. Thank You Elevar!
Hi Ishan, Brad here. Thank you for the feedback and I'm sorry it's taken a bit of back and forth to get you squared away with Google Ads! I hope we were able to address the main pain points you were having: 1) product ID mismatch (which we found due to lower/upper case difference with merchant center) 2) Comparing conversion value/attribution models between Google Ads and other platforms (like GA) 3) Why we don't set product price as the conversion value for add to carts by default If there's anything else we can help with please let us know. Thanks for allowing us to get you on track with Google Ads!
Dec. 3, 2020
Great Extension, amazing support! I use this extension for many of our Shopify and it works perfectly! The only time I had a problem was during the rollout of a new feature; which was quickly sorted out in less than 1 hour writing the support team! More companies should follow their example!
Using app
Almost 2 years
Total reviews
1
Average rating
5.0
Dec. 1, 2020
So far the app is working perfectly. I´ve worked with them before and I´m really happy with how it works and particularly with the customer service. They reply very quickly and provide always a solution. 100% recommended
Nov. 24, 2020
THIS IS AN UPDATED REVIEW. We have to admit that in the beginning, we struggled a bit with the app. However, the support that we got with the app from the team is phenomenal! Within an hour we got a video call with the team and they took all the time to explain everything to us and run us through the different options and how to make the best of it. To be honest they actually went out of their way to help us and get us up and running in the best possible way. It is service like this that makes Shopify a fantastic platform with true eCommerce professionals! Thanks, Brad for all your patience and support. We truly appreciate it.
Hi Michael - Brad from Elevar here. I am very sorry for the frustrating onboarding experience you had in getting setup. Here is how I want to make it right: 1) I've already personally responded to your ticket with a Vidyard video walk-through and have offered a 1:1 screenshare to get things sorted today 2) I've offered a full refund - no questions asked 3) If you are still interested in Elevar for sitewide tag management then we'll review your GTM account setup at no charge to ensure your foundation is set up accurately Thx again for giving Elevar a try and I look forward to making things right.
Nov. 12, 2020
Awesome!! Have been struggling for years bring together all of our tracking separately in Google Analytics, GTM, Google Ads (Search/Shopping/Display), Facebook, Pinterest etc and have finally found an App that makes it all work. In 10 years of ecommerce haven't experienced this level of quality support. Thanks team.
Oct. 30, 2020
Amazing support , thank you Elevar team. I rarely write review , but after getting very good support from the team , I felt obliged to give them 5 star review.
Oct. 27, 2020
If you're looking to save time and have a pretty good dataLayer, this is the app you need. They have amazing support as well.
Sept. 2, 2020
We have not had a good experience with using Elevar's platform. Their dashboard app looks beautiful at first, but after using it for a while it appears to not be intuitive. The funnels feature setup is difficult to understand as it doesn't provide enough tooltips to understand what things like "matches regex" is and we discovered the funnels data was completely unreliable as the founder said the "Google Analytics API was having issues," yet we haven't received any updates on it being fixed, so the promised funnels feature is just inoperable. They don't proactively seek out user feedback such surveys or anything to improve the customer experience. They have only been available through minimal email support and we've tried so hard to work with them on getting started for months now to the point where we've basically just given up and have experienced extreme buyer's remorse as a result. This app seems to be meant for very experienced data analysts and not meant for the average small business owner who desires an intuitive platform for setting up funnels---so buyer beware!
Hi Josh - this is Brad (Founder). I appreciate your candid feedback on our custom funnel builder feature and general UI which you've shared with us before (and we very much appreciate). We have already taken some action to try to improve based on your tips. I agree with your last statement in the review. If a small business owner is looking for a solution to just build custom funnels on the fly - we are not the best tool for the job. However this GTM App on app store is purely focused on getting Google Tag Manager installed properly with the dataLayer and 20+ pre-built marketing tags that can be implemented within GTM. This along with the ability to add custom event tracking is what we truly specialize in. Regarding my quote around GA having API issues for the funnel builder: we are indeed 100% reliant on the data returned from the GA API to help build these. Unfortunately there are known sampling issues that we don't have any control over no matter how much we ask for fixes. I've gone ahead and refunded your full purchase for the trouble. Thank you again for taking the time to provide candid feedback - it helps us improve our product and service. Brad ([email protected])
Aug. 22, 2020
If you're not an expert in Google Tag Manager/Google Ads installation, do not install this app yourself. Ask the people from Elevar to help you / assist you - they will do it without charging you and they will do a much better job than you. At least this happened in my situation - needed for a Romanian store, with local language and currency. Tried to install it by myself - total disaster. Even asked for a refund and left a bad review - yeah, I know, life sucks sometimes but people from Elevar, especially Mario (thanks a lot!) helped me and after I granted them access to my Google Ads and Tag Manager (and the shop as well) they did it in no time and it seems they did a good job. Previously, my GTM was firing for purchase around 1k - 10k/day (there's no way I had so many orders daily - I mean, I wish but that's never going to happen in my industry) and now the GTM and Google Ads especially, are showing a correct number for dozens of orders daily. It will take a couple of days for Google to learn (again) the campaign settings and to adapt as needed but at least I know everything it's in place. So, tl;dr - if you're not an expert, don't try it yourself, buy it and ask nicely the people from Elevar to help you. And let me assure you, they will do it. And they will do it much better than you, they will ask for permission for everything and they deserve 5 stars. Thanks again and sincerely greetings from Romania guys! Natalia
Aug. 21, 2020
Hey, sometimes it just feels magic. I decided to go for the Google Tag Manager Suit and I have limited skills about the installation. Mario and his team walked by my side the whole way to publish. When you are a bit of a newbie in something it feels really great and safe to have this amazing support. No question is too stupid! Thanks for the amazing support and a great app.
Aug. 6, 2020
Had a few issues setting it up - mainly their snippets not working within my theme. However, their support (Mario) was really quick to jump on it and sort it out. Was very impressed by it. Anyone looking for a better way to manage GTM in Shopify should definitely take a look at Elevar.
Thank you so much for the kind review :). We're here to help whenever you need us!
June 27, 2020
Nice app. Developers are very helpful and eager to get you going. For a fee they will set you up with all you need. We really needed that because we don't know much about installing, using or executing tag management. We hope this app will help us to understand some things as we learn how to use tags.
Thank you so much for the kind review! Tag management is an ever-changing skill, too. If you need anything please don't hesitate to reach out! Thank you so much again for your business.
June 27, 2020
Great company and very nice app. We don't know much about Google Tags or how to use them and although we are doing our best to learn, while we do that, the developers are installing the app appropriately, for us. Hope we know how to use it some day.
Using app
Almost 3 years
Total reviews
7
Average rating
4.7
June 22, 2020
Great app for setting up Google Tag Manager on your Shopify Store. Would recommend, incredible support as well. Thank you for the help earlier Mario! (Y)
June 15, 2020
This "app" is perfect if you want to start using Google Tag Manager. Every tag you need to start are included in this. Customer Support is top grade and super efficient. Worth every penny.
June 9, 2020
If like us you are considering the best way to integrate GTM into your Shopify website, look no further. Mario and his team are professional, knowledgeable and provide some of the best customer service I have yet to encounter (on Shopify or elsewhere)! The installation was performed quickly and comprehensively - despite being capable to install and configure GTM myself the cost-benefit on this service makes it an EASY choice and allowed me to focus on more important site-launch tasks. At all steps of the process there was communication, explanation and questions as to our preferences for install. If something was beyond the scope of the original project, this was clearly communicated and Elevar provide one-off and subscription support options which is very handy. Overall I cannot recommend them enough - professional, personable and the integration simply works without issue! Excellent work and thank you to the Elevar team!
June 8, 2020
This app saved me at least 20 hours. If you consider your time worth more than $10/hour, then this is a no-brainer. I ran into some issues (user error, not the app) and their support team was fantastic. Everything was solved within 24 hours. Now that I discovered Elevar, I will never, ever, ever do this manually again.
June 1, 2020
i used this App to tag my website tagged and tracked using Tag manager, it works perfectly and the Support team are the Best. thank you guys for the great support, and thank you for the assistant you are providing.