All reviews

Rating Breakdown

  • 5
    89% (128 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (10 ratings)

Reviews with Text

  • 99% (142)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 5, 2023

One of the very best apps in the Shopify ecosystem. Shopify and the various advertising/analytics/etc. platforms are constantly making changes that can throw off your data, but Elevar makes it easy to keep things in good shape. Highly recommend!

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 28, 2023

I strongly recommend this ap for anyone with shopify store. The implementation is made super easy. Here and there you have to edit some code of course but all is very well explained in text and video. I had some issues and got immediate support within 1 day with email explaining how to customize more code to resolve issue. Truly amazing support! Can not be better. Tracking before was a bit of a nightmare and am super happy i found this app. credits to measuremarketing.io who introduced me to this app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

These guys are top-notch. They have the very best support in the business and they'll help you navigate the cumbersome world of tagging and proper tracking. We are very happy we chose them; they've always been responsive and on point. They are not the cheapest, but you get what you pay for.

Using app

12 months

Total reviews

11

Average rating

2.8

5 / 5 Share

Feb. 24, 2023

It's a great app and helps track FB stats but it's extremely complicated for someone who isn't tech savvy. Good thing their support team is great and will guide you through the process. If it wasn't for Mario, I don't think I would be able to get it done.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Mario (and the whole support team) is a rockstar always helpful and would go the extra mile for you. It isn't the simplest thing to set up but we did alright and it works like a charm.

Using app

20 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 18, 2023

Bad APP, Bad service, Bad support! They are all death if you want to get some support, but they alive if they want to ask you pay for money.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi Jason -- this is Brad -- I wanted to take a minute to apologize here. We previously had a process in place to cancel accounts that had more than 3 monthly invoices unpaid and have been unresponsive to any of our outreach requests. Based on our private communications between us, we've already adjusted this process internally to prevent from happening again in the future. We should have handled this better and have refunded/credited you with 6 months for the trouble. Thank you for giving us an opportunity to improve. Brad

5 / 5 Share

Sept. 20, 2022

Dana at Elevar is an absolute superstar. Always happy to go above and beyond. I can't recommend Dana and Elevar highly enough!

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Helpful support, replies fast to all questions. Used the app to set up Google analytics and facebook server-side integration.

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 5, 2022

Elevar is a powerful app, but it seems too complicated for most non-tech users. Fortunately, their customer service is amazing, dedicated, and helpful! Highly recommend it for every online business! Special thanks to Mario who helped me a lot when I got trouble with the app and things related

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 30, 2022

One of the best apps of this type. The customer support is top! Very fast, efficient and professional. Thanks a lot Mario!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2022

Setting up Elevar has been a great experience thanks to Mario's excellent help. Our analytics data had a few holes and Mario helped us implement Elevar's server-side tracking and set up GA4 too. Cheers!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2022

I leave 5 stars only because there is an Elevar Lead Specialist called Mario. He is an amazing person and basically, he solved everything for you!!! Do not panic if you do not have any technicians. This guy can help you set up everything. I love what we have right now.Thank you Elevar, Thank you Mario!

Store

PopFun

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 22, 2023

Elevar has been extremely helpful in improving many aspects of my Shopify store. I highly recommend their app and services. Felipe and the team have been helping me for over 2 years and the team is very skilled.

Using app

About 2 years

Total reviews

20

Average rating

5.0

3 / 5 Share

Dec. 29, 2023

Update 12/29/23: We just realized that the Data Layer is not at all compatible with Archetype themes (out of stock) and requires a lot of work to make it compatible. For example, all of those events were not tracked for the past 12 months since we didn't realise it and Elevar did not notify us: - View Item - Click Item - View Cart For the price of $150, I would expect to be notified if 1/4 of e-commerce's most important metrics are not being tracked! I's a great app that, although not being cheap, offers great support, a big library of pre-made tags and the ability to monitor any errors. Given the fact that so many things (Facebook, Google Ads, etc.) rely on correct event tracking, I would say it's worth investing in a good data layer.

Store

Senkels

Using app

Almost 2 years

Total reviews

20

Average rating

4.1

5 / 5 Share

Feb. 9, 2022

Elevar is great and fairly easy to use. Support agents are great and detailed, as well! Elevar offers many pre-made tags and templates for the ease of use.

Store

Atla

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Superb. I've worked with Elevar a couple of times now and it's become my first port of call for linking up Shopify with GA, FB Pixel, Hotjar etc via GTM. The platform is easy to use with an excellent knowledge base to back you up, and in situations where you need them, the support is top-quality. If you're a total novice, I recommend getting on a plan with more support and the 'done for you' service - you'll save yourself lots of pain and worry.

Store

Maeving

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 23, 2021

Ultimately I think if you are going to do it then go all the way and get Server-side tagging. It also appears that Shopify Plus would provide maximum value. I'm currently on client side tagging and non-Plus Shopify. The app did save me tons of hours of testing and coding to pull in data. The customer support rep Mario has been very helpful in fixing any implementation issues I had. I think there could be a better onboarding process for non-Plus non-server side implementation.

Using app

20 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the kind feedback! We agree that we can improve the non-Plus, non-server-side tracking onboarding and will do so. Thank you again for taking the time to share this review.

5 / 5 Share

Dec. 16, 2021

Still getting used to Elevar. BUT, Amanda from Customer Success was incredible. She was quick and responsive and even followed up when I dropped the ball during install. People like Amanda make for a great experience and speak to the reliability of the brand. Otherwise, I've heard great things about Elevar from other store owners. Would definitely reccomend.

Using app

2 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Great application, you only need Elevar Tag to manage Google Ads, FB Ads, Tiktok, Bing Ads. Quick support team,

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 2, 2021

I used Elevar for a while now, it's super easy to use and very helpful. The support is super fast to reply and always happy to help.

Using app

9 months

Total reviews

2

Average rating

5.0