All reviews

Rating Breakdown

  • 5
    89% (137 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    7% (11 ratings)

Reviews with Text

  • 99% (151)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 4, 2023

Have been testing it and can't recommend for now. Conversion tracking for Google Ads with server side performs a little worse than the standard google tracking. Support is good and responsive (thanks to Jonah, who helped me out a lot with my questions). The Setup is pretty complex and will tke some time! Will keep it running for a few more weeks and will update accordingly! Thanks UPDATE: After keeping the server side tracking running for 8 weeks, the server side tracking is far behind the normal conversion tracking! So defintely not the promised result and for the amount of work to set up and the price for 100 conversion (150 dollar/month) I cannot recommend and will switch back to normal conversion tracking which is free and performs way better. REALLY DISAPPOINTED!

Using app

About 2 months

Total reviews

6

Average rating

3.2

Developer Reply

Hi There -- this is Brad, the Elevar Founder. I appreciate you taking to try Elevar and provide your feedback. Google Ads server-side tracking works a bit different than other channels like GA4, Facebook, TikTok, etc. We are only able to send conversions to Google Ads when we have a GCLID, WBRAID, GBRAID click ids from the original session. Google's API rejects when we don't have any of these. This isn't an issue with your store or setup, but we do see (and share) that it seems to be 50/50 when Google Ads server-side outperforms their client side tracking (which can be configured either via the Google App, GTM, or linked GA4 events). Server-side typically outperforms when post-purchase upsells or other checkout customizations are in place that are known to limit Google Ads scripts from firing in checkout. There is also conversion modeling that Google now uses to backfill/estimate conversions when Consent Mode is enabled for client-side events. Other channels like Meta do not have the limitations I've described above so you'll see 100% of conversions in your Events Manager. I just checked your billing account and I see you're on the Starter free plan (I was going to refund your last month). If I'm missing anything please email me at [email protected] and we'll refund -- we stand behind and want to honor our 30 day money back guarantee.

5 / 5 Share

Nov. 9, 2023

Elevar is a wonderful partner to have; they truly do everything they can to support their clients and stay on top of/ahead of all the tracking changes in the industry, especially as it relates to Shopify. Their app is just as amazing - it aims to make tracking as easy as possible, allows us to customize our setup, and preview our events in real-time. This app has been a game changer when it comes to improving our tracking!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 17, 2023

We recently started using Elevar's datalayer tracking on our store & immediately saw the results & impact of having cleaner data. The app's interface is intuitive and user-friendly; the onboarding process was clear & comprehensive — huge shoutout to AJ, Dorian, & Doris who truly gave a world-class experience as we got setup.

Store

MìLà

Using app

27 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

So pumped that I found Elevar! Amazing product, and incredible support team – AJ is the absolute best, and setting the bar for what support looks like for any software product. Excited to continue using this platform! EDIT: We've now launched and we're even MORE pumped to be working with Elevar. We can already see conversions that are missing _some_ data, and without Elevar, we wouldn't be able to track & attribute these to our different channels. I check it every day with joy, and I'm so happy we found Elevar.

Store

Melina

Using app

2 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Aug. 24, 2023

Using Elevar for Shopify has significantly enhanced our understanding of acquisition channels thanks to its server-side tracking capabilities. The platform itself is intuitive, making it easy to glean insights that were previously obscured or misattributed The tech side of Elevar is solid, but what really stands out is their support team. Every time we've had an issue or question, they've been right there to help For those serious about data precision in e-commerce, Elevar is a tool worth considering

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Elevar has elevated our business to new levels! If you buy media then this app is what you are missing from your tech stack. You will see an increase in email flows from Klaviyo and increase in social media event's matching through their server-side tracking. They have documentations how to tailor your installation for your needs if you would like to do it yourself and they have a do it all for you service as well. I had a few hiccups getting our app dialed in but Mario from their customer support help steered us on the right path (thanks again Mario). You will be in good hands with Elevar!

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 21, 2023

Just a fantastic overall experience. Easy to use, excellent support. An excellent investment to make sure your conversion is tracking correctly.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

July 20, 2023

We've been using Elevar for close to 12 months now, and I couldn't be happier with the product. As a customer with VERY limited technical expertise, it's reassuring to know that the Elevar team have our back. I never have to worry about our GTM account, an iOS update, or the move to GA4, as they handle all of it for us. A special shout out to their support team who are simply AMAZING! Nothing is ever a problem and they always go above and beyond. They were super patient and supportive the entire way through onboarding and that level of service hasn't dropped one bit.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 23, 2023

Elevar was one of the first apps that we installed when we migrated to Shopify Plus over three years ago. Their server-side tracking setup has significantly improved the performance of our digital ads. They provide great support and are constantly introducing new features and help you keep up with the changing digital landscape.

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 11, 2023

As an e-commerce brand, we are thrilled to write this review for Elevar's server side tracking service. Since we started using their service, we have seen a significant improvement in our Facebook marketing efforts, all thanks to the excellent guidance provided by Mario Mendoza and the entire Elevar team. From day one, Mario has been an absolute superstar, guiding us through every step of the implementation and optimization process. His dedication, in-depth knowledge, and hands-on approach have been instrumental in the success of our server side tracking setup. Mario's consistent support has made a world of difference in our ability to navigate the complexities of the platform and achieve our desired outcomes. Elevar's server side tracking service has not only improved the accuracy of our data tracking but has also enhanced our decision-making capabilities. We have seen a remarkable increase in our ROAS on Facebook, which has ultimately led to better campaign performance and increased revenue for our business. His unparalleled guidance made the implementation and optimization process a breeze, resulting in a tremendous improvement in our Facebook marketing efforts. Mario's in-depth knowledge and dedication have been vital to our success. His unwavering support turned a complex process into a seamless experience, ultimately leading to a significant increase in our ROAS on Facebook. In conclusion, if you're considering server side tracking, choose Elevar and ask for Mario Mendoza. His expertise is invaluable, and the results are truly impressive.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 5, 2023

One of the very best apps in the Shopify ecosystem. Shopify and the various advertising/analytics/etc. platforms are constantly making changes that can throw off your data, but Elevar makes it easy to keep things in good shape. Highly recommend!

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 28, 2023

I strongly recommend this ap for anyone with shopify store. The implementation is made super easy. Here and there you have to edit some code of course but all is very well explained in text and video. I had some issues and got immediate support within 1 day with email explaining how to customize more code to resolve issue. Truly amazing support! Can not be better. Tracking before was a bit of a nightmare and am super happy i found this app. credits to measuremarketing.io who introduced me to this app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 24, 2023

These guys are top-notch. They have the very best support in the business and they'll help you navigate the cumbersome world of tagging and proper tracking. We are very happy we chose them; they've always been responsive and on point. They are not the cheapest, but you get what you pay for.

Using app

12 months

Total reviews

11

Average rating

2.8

5 / 5 Share

Feb. 24, 2023

It's a great app and helps track FB stats but it's extremely complicated for someone who isn't tech savvy. Good thing their support team is great and will guide you through the process. If it wasn't for Mario, I don't think I would be able to get it done.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Mario (and the whole support team) is a rockstar always helpful and would go the extra mile for you. It isn't the simplest thing to set up but we did alright and it works like a charm.

Using app

20 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 18, 2023

Bad APP, Bad service, Bad support! They are all death if you want to get some support, but they alive if they want to ask you pay for money.

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

Hi Jason -- this is Brad -- I wanted to take a minute to apologize here. We previously had a process in place to cancel accounts that had more than 3 monthly invoices unpaid and have been unresponsive to any of our outreach requests. Based on our private communications between us, we've already adjusted this process internally to prevent from happening again in the future. We should have handled this better and have refunded/credited you with 6 months for the trouble. Thank you for giving us an opportunity to improve. Brad

5 / 5 Share

Sept. 20, 2022

Dana at Elevar is an absolute superstar. Always happy to go above and beyond. I can't recommend Dana and Elevar highly enough!

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

Helpful support, replies fast to all questions. Used the app to set up Google analytics and facebook server-side integration.

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 5, 2022

Elevar is a powerful app, but it seems too complicated for most non-tech users. Fortunately, their customer service is amazing, dedicated, and helpful! Highly recommend it for every online business! Special thanks to Mario who helped me a lot when I got trouble with the app and things related

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

June 30, 2022

One of the best apps of this type. The customer support is top! Very fast, efficient and professional. Thanks a lot Mario!

Using app

Over 3 years

Total reviews

2

Average rating

5.0