Elevar Conversion Tracking
Get Elevar & Never Miss Another Conversion - 99%+ guaranteed
Rating
4.5
feedback
145
chart
#41
All reviews
Review RSS Feed
March 26, 2024
This is a great app and the service is top notch. I worked with Vishal on our expert implementation and he went above and beyond to make sure all of our platforms were connected properly and the tracking was accurate. He also helped with the Events Builder which is another great function of the app. Well worth it to get your tags set up in GTM and server-side.
March 8, 2024
Excellent customer support. I had some issues initially with the setup and Mario on support was super helpful, clearly knew the technical details of the product and was able to investigate my issues and solve them quickly and smoothly. The server-side events and ability to add Klaviyo events that Klaviyo itself misses is a great plus. Be aware the app requires technical knowledge of Google Tag Manager, so don't expect to just be ticking a box to turn on tracking. If you are technically minded and want that balance of powerful control without having to spend all the time writing your own bespoke solution, this is for you!
Jan. 16, 2024
Great team of professionals for one of the most necessary apps we use. It is very powerful and in certain aspects surpasses our knowledge. Elevar has a team of first-class support professionals. Always willing to help. My sincere thanks to Jonah for his work on our account.
Jan. 11, 2024
Customer service was prompt in responding, but the set up, difficulty, lack of assistance, unappealing dashboard and somewhat misleading app sales page makes this all a waste of time. Might want to bring the technical side of it down a notch and actually offer something above and beyond what is free with GA4. Not worth it.
Dec. 27, 2023
To be fair, I am not a developer, nor an engineer. The reviews of the app are good, and the need for good tracking is real. So far I am only trying to perform the set-up of the app, and it is complex and time-consuming. I fear that the probability of breaking the current tracking is higher (e.g. it is recommended to remove current tracking code to avoid double tracking), than implementing the app adequately without the need to pay the 1000$ implementation fee. The app provides tutorial videos, which help but are not sufficient.
Thank you for your review. This is Brad, the Founder of Elevar. I'm sorry to hear that the setup is taking longer than anticipated and causing concerns around breaking your existing tracking after making the switch enabling tracking via Elevar and removing pre-existing tracking. You don't need to purchase the expert install for us to help -- our tech support team will gladly help you out over email or a phone call. I'll have our team reach out to you to arrange this help if you'd like. EDIT: I see our team followed up with you yesterday (28th) reviewing your setup & offering for more help. Please just reply to let us know if you'd like further assistance! Thank you.
Nov. 21, 2023
Very disappointed with Elevar. I switched to them during the UA upgrade to GA4 and I used them for server side tracking for Google Ads as well. Setup was extremely expensive (USD$ 2000 when I got it) but I was expecting a game changing service based on the other reviews here. I decided to try them after listening to their podcast which I understand now is excellent content marketing. Their product did not help my business however. Setup was never completed correctly and over 3 months of data were lost. Their support claimed this was due to a GDPR compliance app we have installed (Pandectes) but this is the very app they recommend on their knowledge base. When I told their support team I was planning to cancel I was told they could make some config changes to the setup they completed for me, but that they would need to charge an additional $500/month for these changes. At that point it was clear I had been sold a lemon. Their cancellation support is very good at trying to get you to keep the software, so that's also good for the owners, but not the clients so much. They've cleared invested a lot in client retention, which is good for the owner, but not good for the clients. I'm switching back to a Google Tag Manager setup for GA4 and Google Ads and other marketing platforms. This is totally free. Elevar's Google Ads conversion action never recorded as many conversions or conversion value as the Google Ads conversion action during my entire time with Elevar, so if you're planning to install in the hope that you'll get more conversions, I expect you'll be disappointed. To their credit, their knowledge base is very helpful in uninstalling the app. I did appreciate that. Ultimately Elevar ended up losing us over USD 3000 with nothing to show for it.
This is Brad (Elevar Founder) -- I am very sorry about your experience. I've gone ahead and refunded your $1,500 onboarding fee and your last month's payment. I reviewed the support ticket regarding the Pandectes consent configuration that resulted in the conflicts with your Elevar tracking. Our response - to propose our monthly tagging and tracking service - instead of continuing to help fix the problem was poor judgement on our part and not the norm for our support. We have a mantra internally to deliver 6 star experiences and go above and beyond when needed. We failed to deliver on this for you. Again my sincere apologies.
Dec. 4, 2023
Have been testing it and can't recommend for now. Conversion tracking for Google Ads with server side performs a little worse than the standard google tracking. Support is good and responsive (thanks to Jonah, who helped me out a lot with my questions). The Setup is pretty complex and will tke some time! Will keep it running for a few more weeks and will update accordingly! Thanks UPDATE: After keeping the server side tracking running for 8 weeks, the server side tracking is far behind the normal conversion tracking! So defintely not the promised result and for the amount of work to set up and the price for 100 conversion (150 dollar/month) I cannot recommend and will switch back to normal conversion tracking which is free and performs way better. REALLY DISAPPOINTED!
Hi There -- this is Brad, the Elevar Founder. I appreciate you taking to try Elevar and provide your feedback. Google Ads server-side tracking works a bit different than other channels like GA4, Facebook, TikTok, etc. We are only able to send conversions to Google Ads when we have a GCLID, WBRAID, GBRAID click ids from the original session. Google's API rejects when we don't have any of these. This isn't an issue with your store or setup, but we do see (and share) that it seems to be 50/50 when Google Ads server-side outperforms their client side tracking (which can be configured either via the Google App, GTM, or linked GA4 events). Server-side typically outperforms when post-purchase upsells or other checkout customizations are in place that are known to limit Google Ads scripts from firing in checkout. There is also conversion modeling that Google now uses to backfill/estimate conversions when Consent Mode is enabled for client-side events. Other channels like Meta do not have the limitations I've described above so you'll see 100% of conversions in your Events Manager. I just checked your billing account and I see you're on the Starter free plan (I was going to refund your last month). If I'm missing anything please email me at [email protected] and we'll refund -- we stand behind and want to honor our 30 day money back guarantee.
Nov. 9, 2023
Elevar is a wonderful partner to have; they truly do everything they can to support their clients and stay on top of/ahead of all the tracking changes in the industry, especially as it relates to Shopify. Their app is just as amazing - it aims to make tracking as easy as possible, allows us to customize our setup, and preview our events in real-time. This app has been a game changer when it comes to improving our tracking!
Oct. 17, 2023
We recently started using Elevar's datalayer tracking on our store & immediately saw the results & impact of having cleaner data. The app's interface is intuitive and user-friendly; the onboarding process was clear & comprehensive — huge shoutout to AJ, Dorian, & Doris who truly gave a world-class experience as we got setup.
Nov. 14, 2023
So pumped that I found Elevar! Amazing product, and incredible support team – AJ is the absolute best, and setting the bar for what support looks like for any software product. Excited to continue using this platform! EDIT: We've now launched and we're even MORE pumped to be working with Elevar. We can already see conversions that are missing _some_ data, and without Elevar, we wouldn't be able to track & attribute these to our different channels. I check it every day with joy, and I'm so happy we found Elevar.
Aug. 24, 2023
Using Elevar for Shopify has significantly enhanced our understanding of acquisition channels thanks to its server-side tracking capabilities. The platform itself is intuitive, making it easy to glean insights that were previously obscured or misattributed The tech side of Elevar is solid, but what really stands out is their support team. Every time we've had an issue or question, they've been right there to help For those serious about data precision in e-commerce, Elevar is a tool worth considering
Aug. 7, 2023
Elevar has elevated our business to new levels! If you buy media then this app is what you are missing from your tech stack. You will see an increase in email flows from Klaviyo and increase in social media event's matching through their server-side tracking. They have documentations how to tailor your installation for your needs if you would like to do it yourself and they have a do it all for you service as well. I had a few hiccups getting our app dialed in but Mario from their customer support help steered us on the right path (thanks again Mario). You will be in good hands with Elevar!
July 21, 2023
Just a fantastic overall experience. Easy to use, excellent support. An excellent investment to make sure your conversion is tracking correctly.
July 20, 2023
We've been using Elevar for close to 12 months now, and I couldn't be happier with the product. As a customer with VERY limited technical expertise, it's reassuring to know that the Elevar team have our back. I never have to worry about our GTM account, an iOS update, or the move to GA4, as they handle all of it for us. A special shout out to their support team who are simply AMAZING! Nothing is ever a problem and they always go above and beyond. They were super patient and supportive the entire way through onboarding and that level of service hasn't dropped one bit.
May 23, 2023
Elevar was one of the first apps that we installed when we migrated to Shopify Plus over three years ago. Their server-side tracking setup has significantly improved the performance of our digital ads. They provide great support and are constantly introducing new features and help you keep up with the changing digital landscape.
May 11, 2023
As an e-commerce brand, we are thrilled to write this review for Elevar's server side tracking service. Since we started using their service, we have seen a significant improvement in our Facebook marketing efforts, all thanks to the excellent guidance provided by Mario Mendoza and the entire Elevar team. From day one, Mario has been an absolute superstar, guiding us through every step of the implementation and optimization process. His dedication, in-depth knowledge, and hands-on approach have been instrumental in the success of our server side tracking setup. Mario's consistent support has made a world of difference in our ability to navigate the complexities of the platform and achieve our desired outcomes. Elevar's server side tracking service has not only improved the accuracy of our data tracking but has also enhanced our decision-making capabilities. We have seen a remarkable increase in our ROAS on Facebook, which has ultimately led to better campaign performance and increased revenue for our business. His unparalleled guidance made the implementation and optimization process a breeze, resulting in a tremendous improvement in our Facebook marketing efforts. Mario's in-depth knowledge and dedication have been vital to our success. His unwavering support turned a complex process into a seamless experience, ultimately leading to a significant increase in our ROAS on Facebook. In conclusion, if you're considering server side tracking, choose Elevar and ask for Mario Mendoza. His expertise is invaluable, and the results are truly impressive.