All reviews

Rating Breakdown

  • 5
    91% (128 ratings)
  • 4
    1% (1 ratings)
  • 3
    2% (3 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (8 ratings)
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5 / 5 Share

May 22, 2023

Elevar has been extremely helpful in improving many aspects of my Shopify store. I highly recommend their app and services. Felipe and the team have been helping me for over 2 years and the team is very skilled.

Using app

About 2 years

Total reviews

14

Average rating

5.0

3 / 5 Share

Dec. 29, 2023

Update 12/29/23: We just realized that the Data Layer is not at all compatible with Archetype themes (out of stock) and requires a lot of work to make it compatible. For example, all of those events were not tracked for the past 12 months since we didn't realise it and Elevar did not notify us: - View Item - Click Item - View Cart For the price of $150, I would expect to be notified if 1/4 of e-commerce's most important metrics are not being tracked! I's a great app that, although not being cheap, offers great support, a big library of pre-made tags and the ability to monitor any errors. Given the fact that so many things (Facebook, Google Ads, etc.) rely on correct event tracking, I would say it's worth investing in a good data layer.

Store

Senkels

Using app

Almost 2 years

Total reviews

13

Average rating

3.6

5 / 5 Share

Feb. 9, 2022

Elevar is great and fairly easy to use. Support agents are great and detailed, as well! Elevar offers many pre-made tags and templates for the ease of use.

Store

Atla

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Superb. I've worked with Elevar a couple of times now and it's become my first port of call for linking up Shopify with GA, FB Pixel, Hotjar etc via GTM. The platform is easy to use with an excellent knowledge base to back you up, and in situations where you need them, the support is top-quality. If you're a total novice, I recommend getting on a plan with more support and the 'done for you' service - you'll save yourself lots of pain and worry.

Store

Maeving

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 23, 2021

Ultimately I think if you are going to do it then go all the way and get Server-side tagging. It also appears that Shopify Plus would provide maximum value. I'm currently on client side tagging and non-Plus Shopify. The app did save me tons of hours of testing and coding to pull in data. The customer support rep Mario has been very helpful in fixing any implementation issues I had. I think there could be a better onboarding process for non-Plus non-server side implementation.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the kind feedback! We agree that we can improve the non-Plus, non-server-side tracking onboarding and will do so. Thank you again for taking the time to share this review.

5 / 5 Share

Dec. 16, 2021

Still getting used to Elevar. BUT, Amanda from Customer Success was incredible. She was quick and responsive and even followed up when I dropped the ball during install. People like Amanda make for a great experience and speak to the reliability of the brand. Otherwise, I've heard great things about Elevar from other store owners. Would definitely reccomend.

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Great application, you only need Elevar Tag to manage Google Ads, FB Ads, Tiktok, Bing Ads. Quick support team,

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 2, 2021

I used Elevar for a while now, it's super easy to use and very helpful. The support is super fast to reply and always happy to help.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

SOOOO worth the cost and I feel safe having this app because of the blunder we somehow got into without it. Brad and Mario both stepped in to help and I am SO grateful. Also for reference, I am a google tag manager idiot but they fixed it and helped a lot. It's the ideal/best way to track so happy to have it and to stay with them. Thanks guys!

Using app

4 months

Total reviews

38

Average rating

4.6

5 / 5 Share

Nov. 12, 2021

Mario just did an amazing work helping us, and the Elevar team and app is a super valuable asset. They are on your side to make sure everything is tracked properly, and the price is more than fair. Thanks Mario & Elevar team!

Store

HANEK

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Great application and even better team. They assisted with getting all of our tracking/tagging working and Jerica from their product team was incredibly helpful in making sure everything worked properly. Highly recommend.

Using app

About 2 months

Total reviews

13

Average rating

4.8

5 / 5 Share

Oct. 27, 2021

The Elevar is incredibly powerful, all data you ever need is already there, the main tags are already setup. Then Mario and team have been a powerful and so fast to reply and help, they helped me to create the variables that I missed. I strongly recommend this app; in these conditions, paying is the best way to save money. Thanks again ; Romain from Chefclub

Using app

About 2 years

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 13, 2021

Excellent product and first-rate technical support, especially from Mario. Highly recommended to anyone who needs to ensure their conversion and tracking is done right.

Store

WellBox

Using app

Almost 2 years

Total reviews

6

Average rating

3.7

5 / 5 Share

July 15, 2021

It's simple - if you want your tagging done right, go with Elevar! They definitely know what they're doing and from our experience there is no one better in the market. Plus the support is simply amazing - thank you Mario! We're on the Advanced Plan and it is worth every penny :)

Store

noo.ma

Using app

29 days

Total reviews

14

Average rating

5.0

5 / 5 Share

July 6, 2021

Our ROAS was rising due to IOS 14 (we think). We got Elevar running about a week ago. ROAS is rising. Today our ads performed at a ROAS (almost 4) that we haven't seen for weeks. This feels awesome. You have to try it out and compare the before vs after - there is no good excuse not to. If the company owner doesn't quite get it (it's complicated, they are busy), send them to this review. It's risky to not have this set up. This is the future of tracking. Get on board now! I also trust this company a lot. Brad, the owner answered my questions, and made sure we got set up quickly when I asked for his help (we hired Elevar to set up our CAPI). Jerica who helped us out was extremely professional, talented, and overcommunicated -- the three traits I look for in any person I work with. It was $500 to hire them to set up CAPI, and worth every dollar. Huge fan. A+.

Using app

16 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 6, 2021

Ok guys...13 years in E commerce...the firs time someone configured everything in the proper way. Now im recieving perfect data's that are the base to manage an e commerce in the right way. Ye it cost some money...but without this you can't go nowhere. MArio and Amanda off support made all the job...i didnt do anything since i dont understand not even the meaning of the word "tag"... Cheer guys and thank you so much

Using app

6 days

Total reviews

15

Average rating

4.4

5 / 5 Share

March 4, 2021

My advice - spend the money with Elevar and save a fortune on your ad spend. Simple. IMO this is the very best way to make sure the data you see on your FB and GA is accurate! Ok, so I installed it myself and yes, it took me a day or so of immersion in the world of tagging... to fully understand what was going on (but to be honest, if you're spending upwards of $4k/month on PPC ads you should be doing this anyway...even if you have an agency doing it for you) but Elevar’s guides are easy to follow and super detailed and I soon found myself knowing a whole lot more about how the whole tagging, tracking thing works - this is especially important with the ongoing privacy issues & cookies etc... And as for their customer support - it’s one of the best I’ve experienced in my nearly 10 years of doing ecommerce. Brad & Mario - thankyou!

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 12, 2022

We have been cooperating with Elevar for two years and for a very long time it was a very good cooperation. Unfortunately, the last period of time was worse - the opinion has also been changed. However, I believe that this is a 5-star company and it deserves a good word. Thanks to Brad's help, most of the problems were solved. It's good to know that despite difficult situations, Elevar is a very good partner to work with. You can say that for good and for bad :)

Using app

Almost 2 years

Total reviews

13

Average rating

4.5

Developer Reply

Hi Tom - this is Brad, the Founder of Elevar. Thank you for taking the time to update your review from 5 star to 1 star and share your feedback on where we need to improve in the upgrade process when going from data layer tracking/GTM server-side to the Elevar Server-Side tracking. After we've reviewed and discussed all concerns over the upgrade, the main tracking issue boiled down to the Product Name dimension in GA4. The product name is being translated (via another 3rd party app) on product views, but is not translated on add to cart (or purchase) events. As of now this is not something Elevar has a fix for. However when viewing reports in GA4, the product funnel data is accurate using the Product ID and GA4 contains 100% of conversions. We also discussed concern over Google Ads tracking during the migration -- nothing was impacted here with Remarketing tags or Primary Conversion event since this was all still running via GTM Web container only. I look forward to continuing to support you as a valued customer in the future.

5 / 5 Share

Feb. 19, 2021

Excellent app, does what it says, and excellent support if you have any queries during setup. i have used on 2 of my stores so far and will be using again

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

The dashboard is user friendly & extensive. Theiream did a phenomenal job implementing the software.

Using app

11 months

Total reviews

1

Average rating

5.0