All reviews

Rating Breakdown

  • 5
    91% (50 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2024

Wow this is exactly what we're looking for. It is simple to set up and has all of the customizations required to make this a useful app.

Using app

14 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

July 1, 2024

Good App Thank you very much to the great company

Store

QBAY

Using app

12 days

Total reviews

22

Average rating

4.1

5 / 5 Share

June 18, 2024

Using app

9 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Love this app, and the support is great. The gift card is displayed very nicely. Much easier to use as well on the 2.0 theme.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2024

Fantastic customer support. David was a huge help! I emailed the support team with an issue, and it was quickly resolved.

Store

Uniiq

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2024

So far so good. The onboarding steps was pretty much easy if you follow the steps, I tried to create some gift card products and let's see what future brings

Store

Rovra

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 14, 2024

It's very informative and has been great for my small business. I'm hopeful it will significantly boost revenue and contribute even more to its growth

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2024

The support team worked great, even though they have worked via email but the response was very quick. 5 star for CS team

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

The GV Gift Card app has been working great, and the Govalos Support team provided daily updates and responses while troubleshooting a minor issue (which ended up being a missed setting in Shopify, not the GV Gift Card app). The free-trial period helped us work through setup and realize that we needed to upgrade to Premium to customize the gift cards and buyer experiences. We haven't tried other gift card apps, because we haven't needed another gift card app. Thanks!

Using app

8 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 10, 2023

I set this app up, sold a few cards, and everything seemed Ok. The "pink" background was ugly but they said they were working to fix this. However, they seemed to have changed their business model to take a portion of the cost of the gift card? Thats crazy! Aren't their costs the same? And it no longer works at all, without notice. Great way to piss off customers in November.

Using app

2 months

Total reviews

7

Average rating

2.3

5 / 5 Share

Aug. 1, 2023

So far this app has worked just the way I want it to. Will continue to trial it out with customers and see outcome. Support has been exceptional though regardless any questions have been answered quickly.

Using app

10 months

Total reviews

13

Average rating

5.0

5 / 5 Share

July 12, 2023

I recently started using the Govalos Gift Card app for my Shopify store and need support to customize with my brand gift card. David has been amazing in helping me set up and customize the app to fit my store's needs. The app is user-friendly and easy to navigate, making it simple for my customers to purchase and redeem gift cards. I highly recommend Govalos Gift Card app and David's exceptional customer service!.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

New user to the app. We have not fully explored the true commercial benefits of the app yet and we are very much looking forward to doing so over the coming month. However, the level of service is top notch! Thank you for your help as we go!!

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 23, 2023

Never worked. The Send as a gift card button never appeared. Troubleshooted for 2 hrs by myself. No support at all on site not troubleshooting FAQ on their help site. Looked promising.

Using app

1 day

Total reviews

6

Average rating

3.8

Developer Reply

Hi Daniel, As mentioned in our follow-up email, please send us a staff account for further investigation because we cannot reproduce your issue in our environment. We will be more than happy to support you and bring you a great gift card experience. Look forward to hearing your reply. Thanks, David.

1 / 5 Share

Jan. 3, 2023

I wish the app worked but it didn't work with the Whisk theme. I installed it and it broke all the formatting on my page. Sad that the only affordable gift card app doesn't work.

Using app

20 minutes

Total reviews

4

Average rating

2.3

Developer Reply

Hi Shari's Tea shop, As mentioned in our follow-up email, please send us a staff account for further investigation. We will be more than happy to support you and bring you a great gift card experience. Look forward to hearing your reply. Thanks, David.