HeatMap by Webyze
Know where your customers click with our powerful HeatMap tool
Rating
1.2
feedback
5
chart
#11,128
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
40%
-
Less than a day
20%
-
Less than a month
40%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration and disappointment. Many users reported that the app did not work at all, showing a white screen or their own site instead of the intended functionality. Some users felt that the app was a waste of time and money, with one user even mentioning feeling robbed of $17. Additionally, there were complaints about the app being buggy, tracking movements inaccurately, and providing zero results on mobile and tablet devices. The customer service was also criticized for being unhelpful and dismissive, with responses that did not address the issues effectively.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 16, 2020
open the app. voila! its your own site! wow! I was on the trial but I would never pay for this app.
Nov. 9, 2018
Useless you robbed me of $17, you actually your service deserves a zero. if you want to be robbed then down load this app. www.africansattire.com
Jan. 25, 2017
Buggy. Tracks your own movements and adds to the results. Only way to fix this is to install a certain anti-virus software. Can't turn off the "Combine Data." Mobile/Tablet shows zero results (other than my own) 40% of my sales are mobile/tablet. Customer service is a bit "you're using the wrong browser" type of response and actually not very nice. Admittedly they asked for staff permission but after I found the identical results issue I just uninstalled; this app sure feels/looks like it's in beta testing to me.
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