HeatMap by Webyze for Shopify

HeatMap by Webyze

Know where your customers click with our powerful HeatMap tool

Developer
View on App Store

Rating

1.2

feedback

5

Reviews

chart

#10,211

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    40%
  • Less than a day
    20%
  • Less than a month
    40%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are overwhelmingly negative, with users expressing frustration and disappointment. Many users reported that the app did not work at all, leading to a waste of time and money. Some mentioned that the app simply showed a white screen or redirected them to their own site, making it useless. Additionally, there were complaints about buggy behavior, tracking issues, and poor customer service. Overall, the app seems unreliable and unfinished, with users warning others to avoid downloading it.

Highlights

App not working and causing frustration
Buggy behavior and tracking issues
Poor customer service
Waste of time and money
Unreliable and unfinished app

Rating Breakdown

  • 5
    0% (0 ratings)
  • 4
    0% (0 ratings)
  • 3
    20% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    80% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 10, 2023

delete that app from the store, it doesn't work and it's a waste of time

Using app

5 days

Total reviews

5

Average rating

4.2

1 / 5 Share

Jan. 16, 2020

open the app. voila! its your own site! wow! I was on the trial but I would never pay for this app.

Using app

4 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Nov. 9, 2018

Useless you robbed me of $17, you actually your service deserves a zero. if you want to be robbed then down load this app. www.africansattire.com

Using app

15 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 8, 2018

Nothing shows up...I just see a white screen

Using app

4 minutes

Total reviews

1

Average rating

1.0

3 / 5 Share

Jan. 25, 2017

Buggy. Tracks your own movements and adds to the results. Only way to fix this is to install a certain anti-virus software. Can't turn off the "Combine Data." Mobile/Tablet shows zero results (other than my own) 40% of my sales are mobile/tablet. Customer service is a bit "you're using the wrong browser" type of response and actually not very nice. Admittedly they asked for staff permission but after I found the identical results issue I just uninstalled; this app sure feels/looks like it's in beta testing to me.

Using app

About 24 hours

Total reviews

4

Average rating

4.5

All reviews

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