82NC review for HelpCenter: AI FAQ+Help Center

1 / 5

Jan. 16, 2023

NEVER USE OR PAY FOR THIS APP! We had the worst experiance with this app. The app is slowing down the processes. The support was not helpful. The best thing was: They delete your content on FAQ pages. Never ever again.

Store

82NC

Using app

About 1 year

Total reviews

3

Average rating

1.3

Developer Reply

Hi 82NC! We apologize for the issue in our recent update which resulted in the loss of some customers' content in their shops. This was an unfortunate oversight on our part and we’ve taken all measures to ensure it does not happen again. We want to assure you that we value your feedback and strive to provide the best possible service! Right now the content is restored but deactivated due to the Free plan limitations. Please contact our support team for the information regarding restored data. Thank you again for your feedback, we have drawn the appropriate conclusions and will not allow such oversights on our part in the future. We hope our cooperation with you will continue and bring you only positive experience. Warm regards, HelpCenter team

HelpCenter: AI FAQ+Help Center for Shopify
HelpCenter: AI FAQ+Help Center
4.7 star
1,335 reviews

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