FSWERKS review for HelpCenter: AI FAQ+Help Center

1 / 5

Jan. 19, 2023

Been using for many years... agree with others... we had a free forever plan for just 30 faq's... so they disable your faq's without notice and forcing you to upgrade to paid plan... sorry, but not a great way to do business, espcially with original users... will be deleting now

Store

FSWERKS

Using app

About 4 years

Total reviews

12

Average rating

2.6

Developer Reply

Hi FSWERKS! First of all, we can't help but mention that we are terribly sorry to learn that we have let you down. Your constructive criticism is fair and it will allow us the opportunity to improve and do better. We sincerely appreciate you bringing this matter to our attention and to the attention of other customers. We are always looking for ways to improve. Let us notice, please, that during the last week our dev team had been working hard to bring the missing FAQ data back to our customers' stores. We’d like to inform you that this process has been completed by now and your FAQ articles should be brought back to your store. You can contact our support team to receive all the information regarding the missing data back! Please, allow us another opportunity to show you a more enjoyable and pleasant experience. We truly value your business! In case there’s anything else we can assist you with-don’t hesitate to reach out to us further! Best regards, HelpCenter team

HelpCenter: AI FAQ+Help Center for Shopify
HelpCenter: AI FAQ+Help Center
4.7 star
1,335 reviews

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