creabest.fr review for HelpCenter: AI FAQ+Help Center

1 / 5

Feb. 10, 2023

In recent days, we have been unable to receive messages from customers via the "Contact Us" page. After testing, we can't find the customer's message in the mailbox, please tell us what is the reason? This has taken a toll on us. I try to set up the mailbox in the background, and every time I set it up, I can only receive the first message. Then, the background automatically restores the previous mailbox

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello Creabest Team! Please accept our sincere apologies for the issue occurred. We'd like to investigate and fix this case, however as the app is already uninstalled we are limited in a help. That would be great if you could give us a second chance to sort this case out. Please check the emails that have been sent to [email protected]. We'll be happy to do our best helping you. Looking forward to your reply! Best regards, Helpcenter Team

HelpCenter: AI FAQ+Help Center for Shopify
HelpCenter: AI FAQ+Help Center
4.7 star
1,335 reviews

Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk

Shopify App Store