Ombraz Armless Sunglasses review for SB: Helpdesk, Live Chat & FAQs

3 / 5

Feb. 12, 2019

For the most part, the UX is good. On the back-end, if you accidentally delete anything, it's gone forever. You should be able to save and test out changes before anything permanent happens. I have also noticed that FAQ pages are not indexed by google. We have lots of rich, indexable content in our FAQs so this is actually a big deal for us. I reached out and asked when this would be fixed and was told that they plan to offer a premium version in the future that is more compatible with search engines but did not provide an ETA.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

SB: Helpdesk, Live Chat & FAQs for Shopify
SB: Helpdesk, Live Chat & FAQs
4.6 star
329 reviews

Best Support App For Shopify: FAQ, Live Chat, Helpdesk, Tabs

Shopify App Store