Advancement of Sciences Publishing & Distribution Inc. review for HelpCenter: AI FAQ+Help Center
July 21, 2019
Not only is the app a breeze to use (the UI is amazing, even the font sizes are easy to adjust, very easy to publish it in parts, etc.), but, true to their name, the support behind HelpCenter at Vertex is amazing as well! We're using the HelpCenter app for an Arabic language site, and HelpCenter doesn't support Arabic / Right-to-Left text yet (coming in August). I got in touch with the HelpCenter team, a kind fellow named Justas, and he talked to his developers to make a few changes in our theme to support Arabic / RTL! They sent us a collaboration request in Shopify, made the changes themselves, and now we have a beautiful fully-functioning FAQ page in Arabic. For the support and the app, I would give more than 5-stars. Thanks Justas and the Vertex team!
Using app
Over 5 years
Total reviews
1
Average rating
5.0
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk