Prestige Beauty Shop review for HelpCenter: AI FAQ+Help Center

2 / 5

March 11, 2020

very horrible customer service. I emailed at least 8 times without a response! Not happy!!! Not impressed!!! You guys need to do better. Im paying for something that doesn't even work well with my store.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Dear Prestige Beauty Shop, thank you for your feedback. Our support emails were sent to you on Feb. 5th, 10th, 11th, 16th and 23rd. Sorry for miscommunication, maybe some of them went to a spam folder and didn't reach you?, please check. Sorry for that. Our developers checked FAQ page on your store - it looks beautiful and functions smoothly. If there will be a need to do more adjustments or fixes related to store's theme and FAQ , please write to us - [email protected]. Some Shopify themes need more adjustments than the others, but everything can be handled and solved. Sorry once again for experienced miscommunication. We wish you a great day! HC team

HelpCenter: AI FAQ+Help Center for Shopify
HelpCenter: AI FAQ+Help Center
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