Oh&Ah review for HelpCenter: AI FAQ+Help Center

1 / 5

March 25, 2020

This app is unstable and the support are weak. This app is unstable and the support are weak. This app is unstable and the support are weak.

Store

Oh&Ah

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello Oh&Ah, We checked your situation with developers promptly. Help Center app does not in any way affect the way a client's store works. Our app installs and is reachable by a single page in the entire store. The only thing it can affect is that single FAQ page. If this page experiences problems - then it's either our fault or the shop's theme is interfering with our functionality - which we can fix. But if the problems arise anywhere outside of the FAQ page - we technically have no influence over it. Since Help Center app was uninstalled from your store 2 days ago, maybe there were some other changes in your shop's theme during those days, that had an impact? kind regards - Help Center team

HelpCenter: AI FAQ+Help Center for Shopify
HelpCenter: AI FAQ+Help Center
4.7 star
1,335 reviews

Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk

Shopify App Store