Wisold review for HelpCenter: AI FAQ+Help Center
March 18, 2021
We went for the premium option, but honestly the app is overall not worth it. These sort of apps suppose ease up your customer communication but for us it didnt! Clanky set up, really bad overview in inbox and per each customer. Slow and laggy. Needs some serious improvement, customer support only through email and really slow. I would rather pay more and have a proper helpdesk function then this. Sorry gave it try but there are better options out there that actually help and make your life easier.
Thank you for your feedback. Our team is sorry you felt this way. Development is constantly improving the product to meet the best expectations. If you are willing to give HD another try - our team can guide you through each step to set up and maintain the application in the fastest and easiest way. Best wishes
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk