Good Wilhelm review for HelpCenter: AI FAQ+Help Center
July 26, 2021
i have written to the provider twice to find out if i can simply delete the app i no longer need, or if i have to delete code to do so. unfortunately, i never received a reply. always very fast when selling, very poor when helping (hot even "help center"). do i get a reply now? UPDATE: 26.07.2021 After this review I was contacted. The support had supposedly written to me. In the communication it was noticed that they had forgotten a letter in the email. I was helped in the meantime and my questions were answered 100%. This is why I update my stars from 1 to 4 stars!
Our apologies for the inconvenience you have experienced. We have received your email, but when sending a response there was a typo made in the email address so our response hasn't reached you. We have sent you several emails answering your question that after uninstalling the app, the content will be deleted within 48hours. If you have any additional questions about the HelpCenter application, please contact us, we are waiting for your reply.
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk