Good Wilhelm review for SB: Helpdesk, Live Chat & FAQs

i have written to the provider twice to find out if i can simply delete the app i no longer need, or if i have to delete code to do so. unfortunately, i never received a reply. always very fast when selling, very poor when helping (hot even "help center"). do i get a reply now? UPDATE: 26.07.2021 After this review I was contacted. The support had supposedly written to me. In the communication it was noticed that they had forgotten a letter in the email. I was helped in the meantime and my questions were answered 100%. This is why I update my stars from 1 to 4 stars!