Akimbopaper review for HelpCenter: AI FAQ+Help Center
Dec. 14, 2016
I'm rarely compelled to write reviews but I just had to say how brilliant this app is! The drag-and-drop interface is super easy and intuitive and the result was perfect and great-looking. I'm a graphic designer and am picky about how things look but this app needed no tweaking at all. It even "magically" used my theme so the colours and fonts matched without me having to do anything. I was delighted to learn I could use jump-to links so I'll be able to easily direct customers to specific Q&As. My only (minor) recommendations would be: - Being able to use links to the parent category (e.g. shipping) as well as a specific question. - I'm in Australia so would prefer to have the option to change the heading to Help Centre (not the US 'Center'). - The bullet points aren't working. Thank you for such a great app!
Best Support App For Shopify: AI FAQ, Live Chat, Helpdesk