Melanie Casey review for Gorgias

5 / 5

April 4, 2023

We made the move from Zendesk a week ago and can already tell we made the right decision! From the onboarding to our internal reporting, this has felt like a huge upgrade. Features we were told about during our sales calls actually work in the way we hoped and we know as we learn more about the functionality, the more we will be happy with our switch. One of our main reasons to move was the Instagram integration Gorgias offers, we are thrilled to truly have our team on one screen, instead of bouncing around a bunch of apps!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

A thousand thanks to you, Melanie! This kind of feedback is exactly what we love to see, and we’re sincerely pleased to hear that we’re delivering a 5-⭐️ service. Never ever forget that we’ll always have your back! 🤗

Gorgias for Shopify
Gorgias
4.3 star
701 reviews

Support made simple and scalable.

Developer
Shopify App Store