thegreenlabels.com review for Gorgias
April 7, 2023
They make it unreasonably difficult to cancel a subscription. Just try to locate the button to cancel Gorgias (spoiler: you can't!) You first need to start a live-chat with an employee to get rid of Gorgias, which is ridiculous and tedious... We live in 2023, not 1999....
Hi Team. We are sincerely sorry to learn about your impressions and about your decision to leave. Please be assured that your request has been escalated to the relevant department and is being treated with the highest priority. We truly appreciate you taking the time to provide us with your valuable feedback. It has already been passed to the Team as we always look for ways to improve not only our cancellation process but other aspects of our platform as well. Thank you.
