GRIPSTUDS review for Gorgias

5 / 5

April 7, 2023

Don't think twice about making the switch if you are on the fence. Our company had been using Zendesk for over 10 years when we made the switch. Not only do we love the features of Gorgias more than Zendesk, but the cost is substantially lower. I am also impressed with the level of customer service they provide. We made a mistake on our end and they actually took care of us! We did not have any expectations, but their response to our situation was swift and extremely classy! Thanks again Gorgias team, we look forward to many years with you. Grip Studs/Zipline Gear

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

What a fabulous way to start this week! ⭐️ Thank you very much for taking the time to share your feedback - this is exactly the sort of experience we want you to have! We will make sure to work even harder and stay in a different class, having you on board for another decade (or more 😉). Once again, we truly appreciate your lovely comments, and rest assured that they will be forwarded to everyone on the Team. 🙏

Gorgias for Shopify
Gorgias
4.3 star
705 reviews

Support made simple and scalable.

Developer
Shopify App Store