Meghan Fabulous review for Gorgias

5 / 5

June 28, 2023

We're a small company with only two CS agents. We've been on Gorgias for a few years now and recently switched our Voice service to their native VOIP solution, switching AWAY from Aircall. It was a great decision. Aircall was very difficult to work with, prone to hacking, and had pretty bad overall service. Gorgias has been great. Not only is the voice solution easier to use, but it also integrates SMS very cleanly, and Gorgias customer service is fantastic. Their porting team got our numbers ported over within mere days. Two thumbs up.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

We're so chuffed to hear that you find our service to be worthy of these shiny 5 stars from the very start. 🙏 Thanks a bunch for taking the time to post a review about the experience you've had with us so far. We'll do our best to continue to provide you with the same level of service and raise the bar even higher. ⭐️ P.S. Your Gorgias Crew is sending lots of love to your Fabulous Duo! 💛

Gorgias for Shopify
Gorgias
4.3 star
701 reviews

Support made simple and scalable.

Developer
Shopify App Store