Piper Llc review for Gorgias: AI, Helpdesk & Chat

⅓ of our requests are about shipping replacement items. We’ve connected Zapier with Gorgias, this way, we are able to ship a new item to the customer in one click. Another thing we like is the ability to edit orders in Gorgias, without having to jump between the conversation with the customer & Shopify. Huge time-saver.