Toltrazuril Shop review for Gorgias

1 / 5

Nov. 30, 2023

STAY AWAY - They have Zero support and will pass you from person to person. There is zero on-boarding help and no one will pick up a phone to call you. You can only manage Facebook, IG, Tik Tok and email. It's not the be all end all like they make it out to be. For a company that sells efficiency and service they have NONE. In three days I think I recevied emails from 6 different people and not one of them knew anything! All they want to do is sell you there service and none of them know anything about what they are selling. I have emails from them saying "I know nothing on how to set it up, but it really great" How the heck you know it's great if you don't know how it works? Total waste of my time and energy trying to make this stupid thing work. I'll find something better with time.

Using app

2 days

Total reviews

12

Average rating

1.8

Developer Reply

Hello, Team. We are sincerely sorry to hear about your impressions, and we can assure you that it is far from our intention to leave you feeling like that, and cause such disappointment when the truth is quite the opposite. Please rest assured that our platform offers a plethora of other features in addition to the ones you mentioned, and our dedicated teams are tirelessly working on introducing even more functionalities. With that in mind, we will be reaching out in private to gather more details about your case, and do our very best to assist you, turning this experience around.

Gorgias for Shopify
Gorgias
4.4 star
700 reviews

Support made simple and scalable.

Developer
Shopify App Store