Navipair review for Gorgias
March 26, 2024
Despite trying for months, discussing back and forth with support, me and my partner never found a way to get notifications on our mobile devices to work. Also be advised, that you will regularly be logged off your mobile device resulting in you missing important live chats from customers. I don't recommend Gorgias - sorry.
Thank you for taking the time to share your experience with us, Team. We truly regret to hear about the challenges you've encountered regarding notifications on your mobile devices and the inconvenience caused by being logged off unexpectedly. We fully understand the importance of timely notifications and seamless accessibility to our platform, especially in managing live chats with customers. Rest assured, we are taking your feedback seriously and are investigating this matter to ensure we have found a resolution for you. Once again, we regret for falling short of your expectations and thank you for bringing this matter to our attention. Your feedback helps us to continually improve our services for all our clients.
